PMarkem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. /p br /pYou will support customers across strongBelgium /strong with occasional travel to the Netherlands. You#39;ll have an opportunity to develop your professional career in a highly professional environment with innovative equipment and solutions for industrial companies. In this role you#39;ll be a part of our technical service team in Benelux, providing technical support to our local customers. /p pstrongWhat you#39;ll do: /strong /p ulliPerform corrective and curative interventions to ensure the fastest response time and "fix first time" behavior. /liliOnce trained, perform pre-installations, installations and maintenance activity. /liliPerform training, both internally and externally where needed. /liliComplete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location). /liliActively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction. /liliWork in partnership with the sales teams to assist with sales revenue targets and revenue growth. /liliTravel around the assigned area with overnight night stays (1 -2 nights per month occasionally). Occasional requirement to travel globally to attend training and meetings. /li /ul pFull training is provided. /p br /pstrongWhat you need to have: /strong /p ulliExperience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors /li /ulpstrongOR /strong /pulliExperience in a similar role with a strong focus on Electrical/Mechanical technical troubleshooting /lilistrongFluent in Dutch and English required. /strong /liliUnderstanding of French would be beneficial but is not mandatory /liliKnowledge of technical products, similar to MI#39;s product range would be beneficial but not mandatory. /liliExcellent communication skills, customer facing. /liliAbility to technically assess situations and issues, and proactively advise on solutions. /liliAbility to follow procedures and plan time effectively. /liliAbility to manage multiple tasks. /li /ul pstrongYou#39;ll only be the right candidate if you are aligned to our values and culture: /strong /pulliCollaborative entrepreneurial spirit /liliWinning through customers /liliHigh ethical standards, openness and trust /liliExpectations for results /liliRespect and value people /li /ul br /pstrongWhat we offer: /strong /pulliBonus scheme /liliFully expensed company car /liliRecruitment referral bonus /liliGrowth opportunities international environment /li /ul pf you believe you match our values and have the experience we#39;re looking for, then apply! We can#39;t wait to hear from you. /p pstrongLocation: /strong /ppSchoten, BE /ppstrongWork Arrangement: /strongHybrid /p br / Electrical, Sales revenue, Installation, Field Service, Innovation, Maintenance, Customer Experience, Communication, Data maintenance, Customer support, Intervention, Multi Tasking, MIS, Training, Sales Support, Sales, Entrepreneurship, VOS, Industrial, Revenue Targets, Revenue growth, Technical support, Spare parts, MI, Range Of Products, Technical service, Technical Product, Ethical Standards, Service, Mechanical, Proactivity