Octave is a cleantech scale-up on a mission to deploy cutting-edge energy management and storage solutions. We are looking for an Operations & Portfolio Manager to oversee the day-to-day operations and performance of our Energy Management System (EMS) across our customer fleet.Portfolio management & customer successProvide first-line support for EMS-related questions: understand customer needs, propose and implement solutions, and escalate complex EMS-logic issues to the Software team when needed.Manage notifications and alerts: investigate anomalies, respond proactively, and coordinate resolution.Oversee procurement, setup, and distribution of EMS hardware (Octave Edgeboxes, WAGO PLCs, etc.).Execute tests to validate communications and ensure correct system behaviour.Continuously improve operational workflows for support and commissioning, by identifying bottlenecks and proposing improved processes.
Experience in energy systems (or adjacent industrial/IoT environments).Customer-centric mindset with a high bar for service quality.Excellent communication skills in English (French or Dutch is a plus).
Experience with Python scripting.Comfort with Linux and Bash.Flexible working hours with hybrid working (2–3 days in the office, 2–3 days remote, occasional on-site support).A collaborative team with strong expertise in batteries, energy markets, and software.Octave is a Belgian cleantech scale-up founded in 2020, specialized in battery energy storage and energy management solutions for businesses. Supported by private investors, imec, and the EIC Accelerator Fund of the European Commission, Octave is scaling its technology and operations across Europe.
Do you want to help build tomorrow's energy system and make a tangible impact?