Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
As Surgical Solutions Specialist you will be responsible for providing clinical support, product education, and sales assistance for orthopedic surgical procedures. This role involves collaborating with surgeons, operating room staff, and hospital administrators to ensure the successful implementation and utilization of S+N orthopedic products and technologies. You will also assist in driving product adoption, providing hands-on training, and ensuring excellent customer service.
What you will be doing?
Clinical & Technical Support:
1. Provide in-depth product knowledge and hands-on support during orthopedic surgical procedures
2. Assist surgeons and operating room staff with the proper use and application of surgical instruments, implants, and related orthopedic technologies
3. Troubleshoot any intraoperative issues related to the company’s orthopedic products
4. Stay up-to-date on the latest surgical techniques and product advancements
Training & Education:
5. Conduct training sessions and product demonstrations for surgeons, nurses, and other healthcare professionals
6. Support new product launches by providing clinical expertise and guidance
Sales & Business Development:
7. Partner with sales representatives to promote and increase the adoption of orthopedic surgical solutions
8. Identify new business opportunities and work with the sales team to drive revenue growth
9. Provide feedback to the product development team based on customer needs and market trends
Customer Relationship Management:
10. Build and maintain strong relationships with key customers, including surgeons, hospital staff, and purchasing teams
11. Ensure a high level of customer satisfaction through ongoing support and follow-ups
12. Address and resolve customer concerns in a timely and professional manner
What will you need to be successful?
13. Education: Bachelor’s degree in a relevant field (e.g., life sciences, biomedical engineering, nursing, or related) or relevant experience in orthopedic field
14. Experience: 2+ years of experience in a clinical, technical, or sales role within the medical device or orthopedic industry
15. Technical Skills: Knowledge of orthopedic surgical procedures, medical devices, and operating room protocols
16. Soft Skills: Strong communication, problem-solving, and relationship-building abilities
17. Languages: Fluent Dutch and English
18. Work Environment: Ability to work in operating room settings, travel as needed, and work flexible hours based on surgical schedules
You.Unlimited.
What can we offer?
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (
19. Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays
20. Flexibility: Hybrid Work Model (For most professional roles), flexible working hours
21. Training: Hands-On, Team-Customized, Mentorship
22. Interesting salary and sales bonus on top of other company advantages, like meal vouchers, daily allowance, company car and many more