Customer Support Analyst
brServices / Business Support Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique Are you ready to learn fast and have a real impact on the company?
brJoin Odoo, a growing software company with a killer product,
brAs a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers, and our colleagues as well. Our goal is to make our customers happy by solving their issues and giving them a good quality service.
brYour mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions. If needed, you will redirect customers to our Developers, depending on the types of request.
brIndeed, you will closely collaboration with internal teams such as Consultants, Sales or Developers.
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brQuality of Product / Tools
brHelp customers with their use of Odoo Business Apps
brSide projects (recruit and onboard new colleagues, give training, ...)
brFluent in English
brFluent in Dutch or German is a +
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brIT Business Affinity
brAny other European language (Spanish, Italian...)
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brTechnical knowledge (XML, Python, JS)
brYou will start your on-boarding with 2 weeks of intensive functional training with a final certification. You will be glad to contribute to the improvement of our software Odoo by escalating good feedback.
brWe count on you to give our customers the best support experience they have ever had. Being a team leader at Odoo.