Overview
Spektrum Braine-l’Alleud, Walloon Region, Belgium
IT Change Consultant
Spektrum Braine-l’Alleud, Walloon Region, Belgium
Spektrum has a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
The NATO Communications and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. It was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including:
* Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
* Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
* Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
* Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
* Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, the NCI Agency needs to build and maintain a high-performance engaged workforce. The NCI Agency workforce strategically consists of NATO International Civilians (NICs), Military (Mil), and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – 2025-0306
Role Background
The Alliance Federation Network (AFN) and Alliance Federation Services establishes a federated network that integrates the NATO Enterprise, NATO Nations, NATO Force Structures, and Multinational Entities across the Alliance. NCIA is the primary contractor to deliver the AFN/AFS Federation with NATO Nations on behalf of NATO Digital Staff, Brussels. This integration facilitates the interconnection of Alliance Federated Participants (AFP) to the AFN by encompassing a range of technical services, including Communications, the Core Services, the Community of Interest (COI) Services, the Service Management and Control (SMC) and Communication and Information Systems (CIS) Security. The AFN is a NATO Enterprise-driven and Nations-enabled initiative to build a modern, coherent, transparent and effective CIS platform for delivering and consuming C3 services across the Alliance. It evolves the current NATO Enterprise-centric Alliance-wide network (NS WAN) into a broader and distributed network of networks, building upon the model of the Internet and specifications developed under the Federation Mission Networking (FMN) framework. The project will instantiate the Governance & Management structure to realise the intended AFN/AFS aims as stated above.
Role Duties And Responsibilities
* Provide subject matter expertise to support IT change management across the 32 NATO Nations also known as Alliance Federated Partners (AFPs) and NCIA;
* The SME will support the following:
* Provides status reports for implemented IT service changes to the AFS Service Management Working Group.
* Generate forward schedule of change for publication to all AFPs.
* Chair the AFS Change Advisory Board and provide agenda and minutes.
* Provide Request for Change guidance and direction to AFPs.
* Assesses, analyses, develops, documents and implements changes based on requests for change.
* Ensures that operational processes are in place for effective change control.
* Describes major AFS change phases, checkpoints and deliverables
* Develops, configures and maintains tools to manage and report on the lifecycle of change requests.
* Identifies problems and issues and recommend corrective actions.
* Documents the procedures and changes made in IT service.
* Ensures Service Management tooling i.e. ITSM is ready to support change management & control
* Identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business.
* Involves specialists and domain experts as necessary.
* The SME shall engage and interact with stakeholders from all AFPs/NCIA;
Essential Skills, Experience And Certifications
* Extensive relevant and recent experience in change management/enablement (at least 5 years) all:
* IT Service Management experience in a military service provider environment
* Experience in engaging with the primary customers i.e. NDS, NHQ, ACO etc.;
* Knowledge of the NATO processes especially for transition management i.e. release and deployment, change management, assurance validation and testing, change evaluation and knowledge management
* Prior experience of working in an international environment comprising both military and civilian elements;
* Knowledge of NATO responsibilities and organization, including International, International Military Staff and NATO Digital Staff (former C3 Board).
Working Location
* Braine-l’Alleud, Belgium
Working Policy
* Onsite
* Part Time (20 hours per week)
Travel
* Some travel to other NATO sites may be required
Security Clearance
* Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn’t for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
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