Operations, Data & IT - Operations, Client Servicing & Reporting
Job title
Middle Office Oversight Officer F/M
Contract type
Permanent
Candriam is a global multi-specialist asset manager and a recognized pioneer and leader in sustainable investment. For more than 25 years, Candriam has offered innovative and diversified investment solutions across many asset classes including fixed income, equities, absolute return, asset allocation and illiquid assets.
As a Responsible Employer, Equal Employment Opportunity is crucial to Candriam. We are committed to building the best global team that represents a variety of backgrounds, perspectives, and skills. We provide an inclusive work environment and support wellbeing and work-life balance.
Mission
The Middle Office Oversight Officer will support the Head of Middle Office in managing the hybrid operating model, where most of middle office functions are outsourced while others remain in-house.
A key feature of this model is that the outsourced provider operates directly on the same core systems and tools as the asset management firm.
The Oversight Officer is responsible for day-to-day monitoring and controls within these shared platforms, ensuring outsourced activities are performed accurately, on time, and in compliance with regulatory and client requirements.
The role also serves as the first point of operational coordination between internal stakeholders and the outsourced provider, while providing support for the in-house front to back activities and acting as a backup resource for retained functions when required.
Responsabilities
1. Oversight & Monitoring in Shared Systems
* Monitor outsourced activities directly within shared systems (Aladdin from Blackrock) ensuring accuracy, completeness, and timeliness of processes.
* Review system outputs escalating exceptions and discrepancies.
* Track and follow up on operational issues logged in the system, ensuring timely resolution by the provider.
* Analyse system release notes and coordinate with the outsourcer to ensure proper change management is followed — including impact assessment and communication of changes to stakeholders.
* Stay up to date with all relevant system documentation, user guides, and online training, applying knowledge to strengthen oversight and ensure effective use of evolving system functionalities.
* Maintain oversight dashboards and controls, providing visibility to the Head of Middle Office.
2. Coordination & Communication
* Act as the first line of contact for operational queries between internal teams and the outsourced provider.
* Facilitate clear and timely communication on system issues, process changes, and escalations.
* Prepare inputs for governance meetings with the provider, including incident logs, SLA performance, and KPI tracking.
* Support the Head of Middle Office in preparing management reports, client due diligence responses, and regulatory information requests.
3. Support of Retained In-House Functions
* Assist with portfolio operational setup in the shared systems, ensuring accurate onboarding of mandates/funds.
* Provide operational support for insurance mandates, including restrictions monitoring, data validation, and reporting.
* Act as a backup for retained functions (portfolio setup, operational proxy voting, insurance mandates) to ensure continuity of service during absences or peak activity periods.
* Maintain oversight documentation, including control checklists, monitoring procedures, and exception logs within the systems.
* Identify operational risks or weaknesses in the shared system environment, escalating to the Head of Middle Office.
* Contribute to internal audits.
Profile
* Good knowledge of investment operations, middle office, or fund administration.
* Hands-on experience working with Middle office tools.
* Understanding of the trade lifecycle and core middle office processes across asset classes including listed and OTC Derivatives.
* Familiarity with portfolio onboarding, operational proxy voting, or insurance mandates is desirable.
* Awareness of regulatory frameworks (UCITS, AIFMD, MiFID II, EMIR).
* Strong data management and Excel/reporting skills or BI Tools.
* Detail-oriented, with a strong focus on accuracy and control in system-based oversight.
* Excellent organizational skills, with ability to monitor multiple outsourced activities in parallel.
* Strong interpersonal and communication skills, capable of coordinating between in-house teams and outsourcers.
* Proactive, accountable, and solutions-driven mindset.
* Flexible and reliable, able to step in as a backup for retained middle office functions when needed.
* Fluent in French and English.
Job location
City
Brussels
Education
Master's Degree I / Bac+4
Minimum level of experience required
2-5 years
Languages
* French (C1 - Fluent)
Reference
2025-370
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