Location: Brussels, Belgium
Working hours: 6 hours/ day
Collaboration type: Temporary
Only EU citizens
VASS is actively looking for a Junior Technical Dispatcher Intern to work for the European Commission in Brussels.
Job Description:
The European Commission is offering a unique opportunity for students to gain valuable experience in a dynamic technical environment. As a Junior Technical Dispatcher, you’ll play a vital role in supporting communication, logging technical requests, and assisting in monitoring systems that keep Commission buildings running smoothly.
No prior experience is required—you'll receive full training on-site. If you're curious, organized, and good with people, this is a great way to start your professional journey.
Key Responsibilities:
* Answer phone calls and emails related to technical problems in Commission buildings.
* Record complaints and intervention requests into ServiceNow, the Commission’s internal ticketing system (training provided).
* Communicate clearly with maintenance providers and building managers.
* Assist in basic administrative tasks and write short daily summaries/logs.
* Pass along important updates to colleagues during shift handovers.
What We’re Looking For:
* You are a student.
* Comfortable using a computer; Microsoft Office knowledge is helpful.
* Fluent in both French and English (spoken and written; technical vocabulary will be used).
* Friendly, professional, and calm under pressure.
* Willing to learn, take initiative, and work as part of a team.
* Interest in learning ServiceNow or previous exposure to similar platforms is a plus.
What We Offer:
* A flexible student job with structured weekday hours:
* 🕗 Monday to Friday, 8:30 AM – 4:30 PM
* Full training provided at the start of the contract (including tools like ServiceNow and communication techniques).
* A valuable first professional experience in a European institution.
* Supportive team environment with potential for longer-term roles.
Important Notes:
* You must be eligible to work in Belgium as a student.
* EU citizenship is required for the role