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Mission-Critical IT Role in the NATO Domain – Infrastructure & Service Management Lead | Brussels Area | €450-475p/d euros | Outside IR35
Are you ready to step into a strategic IT leadership role supporting critical NATO operations? We're seeking a proactive Infrastructure & Service Management Lead to manage and enhance essential IT services and systems. Based near Brussels (Braine-l’Alleud), this hybrid role (50% on-site) puts you at the heart of a secure, high-impact environment where your work will truly matter.
Key Responsibilities:
* Own infrastructure readiness and maintain service levels aligned with SLAs.
* Lead engineering support delivery and ensure quality outcomes for the customer.
* Manage Configuration and Change Management processes with precision.
* Conduct periodic risk and obsolescence assessments and launch proactive projects.
* Lead service transitions and drive continual service improvements.
* Oversee manpower and budget requirements with foresight and accuracy.
Your Profile:
* Bachelor’s degree in a relevant field + 3 years post-related experience.
* ITIL Foundation + Intermediate certifications (PPO, RCV, OSA, SOA, CSI).
* Experience across IT service operations, engineering, and lifecycle management.
* Proven leadership, mentoring, and motivational skills.
* Expertise in Configuration and Change Management tools and processes.
* Strong business and planning acumen (budgeting, contingency planning, etc.).
* ITIL Expert / Managing Professional
* PRINCE2 Foundation or PMI PMP
* MSP & MoR Foundation
* Background as a Service Manager in structured environments
Soft Skills That Set You Apart:
* Excellent communication and collaboration skills
* Strong team spirit with a proactive approach
Additional Info:
* Clearance: SC (UK) or NATO Secret
* Start Date: ASAP
* End Date: December 31, 2025+
* Location: Braine-l’Alleud (20km from Brussels) – 50% On-site
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Management, and Project Management
* Industries
IT Services and IT Consulting and IT System Operations and Maintenance
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