Job Band: Job Band 9 (JB9)
Hiring Manager: Yumi Ng
Lead Recruiter: Paulina Piotrowska
Country: Belgium or EMEA
Our ability to grow, develop new capabilities and serve even more patients around the world depends on associates like you, who are passionate about our mission. Thank you for considering this new opportunity to further unlock your potential.
JOB SUMMARY
We are looking for an energetic, strategic, and people-centered HR Business Partner to support our Commercial EMEA organization. This is a unique opportunity to shape the future of our commercial teams, strengthen leadership capability, and accelerate our growth across a diverse region.
As the HR BP for Commercial, you will work directly with General Managers, Sales Managers, and cross-functional partners to build a high-performing organization. You will be a trusted advisor, a change agent, a talent architect, and a strong champion of our TBCT Leadership Profile. This role supports teams in 26 countries, so you must be able to navigate complexity, ensure consistent people practices, and work closely with HR Operations to deliver seamless execution across the region.
If you are motivated by helping leaders grow, creating positive employee experience, and shaping high-performing teams through transformation while also being able to swiftly follow up on administrative processes, this is the role for you.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Partnering & Organizational development
1. Partner with Commercial GMs and sales leaders to translate business priorities into effective people strategies.
2. Support organizational design, workforce planning and change initiatives.
3. Provide guidance for growth, restructuring, and future talent needs.
4. Provide day-to-day HR support, including guidance on policy application, employee cases, and performance management.
Talent & Leadership Development
5. Attract, develop, and retain high-performing commercial talent.
6. Support succession planning and learning initiatives
7. Coach leaders using the TBCT Leadership Profile
to build stronger leadership capabilities and high performing teams
Performance & Culture
8. Guide leaders on performance management, feedback practices, and team effectiveness.
9. Support engagement and employee experience initiatives to strengthen culture across EMEA.
Employee Relations & Associate Support (26-country scope)
10. Provide balanced, expert guidance on complex employee matters in partnership with HR Ops and global HR teams.
11. Ensure consistent and fair application of HR policies across countries, while complying with local legal requirements.
12. Proactively identify and address people risks, conflict points, and organizational dynamics.
Collaboration with HR Ops & HR Excellence
13. Partner closely with EMEA HR Ops (payroll, benefits, and core HR processes) to ensure seamless end-to-end employee lifecycle support, driving strong execution and consistent employee experience across 26 countries.
14. Collaborate with global COEs (Talent, Compensation, L&D) to deliver qualitative HR solutions.
15. Contribute to continuous improvement of HR processes and regional HR delivery.
MINIMUM QUALIFICATION REQUIREMENTS
16. 7+ years of progressive HR experience, ideally in an international or matrix environment
17. Proven experience partnering with and advising business leaders as a trusted HR partner
18. Strong ability to coach managers and influence senior stakeholders
19. Well organized and accountable with the ability to manage complex issues end to end
20. Curiosity about markets, customers, and how commercial teams drive growth
21. Strong problem-solving and analytical skills, with sound judgement
22. Comfort working across multiple countries and cultures
23. Resilient, adaptable and continuously seeking improvement
24. Curious and collaborative mindset, proactively seeking out a range of opinions and perspectives with strong partnership and relationship-building skills
25. Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and concisely
26. Fluent English; additional EMEA languages are a plus
Profile
27. Strong, empathetic, and influential HR partner who can navigate complexity and build trust quickly
28. Excel at balancing strategic thinking with hands-on execution and enjoy working with commercial teams
29. In line with Terumo's Core Values:
Respect – Appreciative of others
Integrity – Guided by our mission
Care – Empathic to patients
Quality – Committed to excellence
Creativity – Striving for innovation
WHAT WE OFFER
30. The opportunity to work for a global leader in blood and cell technologies serving customers in more than 130 countries
31. Collaborate with talented colleagues who demonstrate our core values of respect, integrity, quality, creativity and care and are guided by our Mission to ‘Contributing to Society through Healthcare’
32. An environment that encourages continuous learning, growth mindset and ownership
33. Competitive salary and a wide range of benefits
34. A flexible and hybrid workplace
Job Segment: Developer, HR, Employee Relations, Performance Management, Technology, Human Resources