Stakeholder Relations Manager, European Market Transformation - 24 months FTCLloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.
Context
Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive - build a braver future with us.
One of the 5 streams of themercial Strategy approved by Council of Lloyd's is the European Market Transformation ("EMT"). Its objectives are to:
1. Protect, and where possible enhance, the operating model of Lloyd's Europe by securing the stability, predictability and potential improvement of the legal and regulatory regime applying to thepany and its distribution chain, in particular the European Insurance Distribution Directive (IDD);
2. Grow demand & supply in those classes of business under-served by local markets mercial Insurance Market);
3. Achieve these by raising awareness of the growing protection gaps in Europe in certain areas (cyber risks, climate change risks,...) and advocating for sensible adjustments to certain regulatory / supervisory frameworks to incentivize the provision of specialist (re)insurance capacity and expertise to help close these gaps.
The EMT program is a multi-year program that will not finalize before the amendment of the IDD, which will start with the new EUmission in 2025. 2024 will be about building on the various successes achieved in 2023 (including raising the profile of Lloyd's in Europe and awareness of the insurance protection gap), developing an advocacy strategy around the EMT objectives and securing the essential support and contribution of aplex network of core stakeholders in London and Europe.
Professional stakeholder management has been identified as a key success factor.
Role purpose
This is a 24 months fixed term contract role.
The role of the Stakeholder Relations Manager is to create and execute stakeholder management strategies to maximize engagement and ensure EMT is achieving its stakeholder objectives. S/he will maintain positive relationships with all key stakeholders to understand and manage appropriately their various needs and expectations of the EMT project.
Principal Accountabilities
The Stakeholder Relations Manager is responsible for the design, development, implementation, and evaluation of the strategic, tactical and operational stakeholder engagement plan to support EMT. This will be achieved, amongst other things, by :
1. Developing an engagement plan that takes into account :
the objective of EMT, the different kinds of stakeholders in Europe and in London who have an interest in EMT and/or who could have impact on its deliverables, and the strategy to be adopted with each internal and external stakeholder category - in Europe and in London - to maximize the effectiveness of the engagement.
2. Securing approval and supporting the execution of the EMT engagement plan in a timely manner manage the delivery of stakeholder engagement andmunication strategies and initiatives that promote the EMT team's work, deliver engaging messages, help secure partnerships and enhance stakeholder relationships.
3. Being in close interaction with Afore Consulting, an external firm that has been retained to advise Lloyd's on engagement with EU policymakers.
4. Supporting and advising LIC Deputy CEO and Lloyd's Head of GPA in the steering and management of the EMT-related deliverables.
5. Developing working relationship with senior stakeholders across Lloyd's/London market and European market.
6. Participating in any steering group ormittee when relevant for the timely and effective delivery of the engagement plan.
7. Participating in engagement meetings if and when deemed necessary by LIC Deputy CEO.
8. Keeping a stakeholder register that captures the nature of interaction with EMT stakeholders and oue + follow-up actions.
9. Making regular evaluation of effectiveness of the engagement plan and proposing adjustments if and when deemed opportune.
Leadership expectations
The role holder is expected to:
10. Display confidence in influencing senior stakeholders, manage their expectations and diffuse tensions with an oue-driven mindset.
11. Contribute to an open and transparent culture of risk management and demonstrate a strong awareness of the risks that should be managed within the responsibilities of the role; and
12. Deliver responsibilities in line with all relevant risk appetites, policies, reporting and when applicable, membership on or input to Lloyd's riskmittees.
Management of risks and controls
13. Apply Lloyd's Risk Management framework, policies and procedures to the activities undertaken when performing the role identification, assessment, mitigation and monitoring of risks associated with design and execution of the EMT engagement plan.
14. Secure effectiveness of Internal Controls
15. Report risk incidents and/or escalate issues that could generate an incident.
Skills, knowledge and experience
Skills
16. Oue-oriented mindset
17. Effective written and verbalmunication.
18. Relationship management and networking
19. Excellent organisational skills
20. Proven skills in project management (action planning, tracking/monitoring and reporting), preferably related to stakeholder engagement & management
21. Outstanding presentation skills
22. Influencing
23. Conflict resolution and problem solving.
24. Strategy.
25. Negotiation.
26. Risk management.
27. Agile methodology.
Knowledge
28. Good understanding of Lloyd's, including the roles and individual interests of its direct stakeholders (Council members, Managing Agents, LMA, LIIBA,...)
29. Familiarity with the functioning of European Union policymaking process
30. Affinity with legal, regulatory and supervisory matters
Experience
31. Project management.
32. Corporatemunications - Building engagement strategies
33. Advocating/lobbying activities
Lloyd's Values
We are brave
When we are brave we demonstrate leadership. We have the confidence to challenge, question and put forward new ideas. We lean into challenges and ask ourselves what is really going to move the dial to make the Corporation, the market and wider society better than it is today
We are stronger together
When we work together we share expertise, seek diverse perspectives and bring brilliant minds together to solveplex problems. Together we are greater than ourponent parts - innovation and ambition are powered by collaboration and inclusivity.
We do the right thing
We take action because we care about what is right and we want to leave the Corporation, the market andmunities in a better place than we found them. We earn trust by delivering on ourmitments. We support each other to speak up and listen, and we make decisions that are informed, responsible and fair.
Qualifications
Academic qualifications in line with the role profile.
Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solveplex problems.
Should you require any additional support with your application, or any adjustments, please click the following link;
//cleartalents/apply/lloyds-msa1645695881
Please note, clicking on this link does not register your application for the vacancy Job ID R3764