Are you an ITIL-focused professional with expertise in SACM and software licensing? Apply now for an on-site role in Torrejón, Spain.
Requirements:
* Practical experience in Service Asset and Configuration Management (SACM) in strict alignment with ITIL best practices.
* Hands-on experience creating and editing detailed IT drawings, network diagrams, and rack layouts using MS Visio.
* Practical experience acting as a Software Licence Manager, ensuring compliance, tracking, and auditing.
* Soft Skills: Meticulous attention to detail for database accuracy and strong organisational skills for lifecycle management.
* Security Clearance: Must hold a valid NATO Secret security clearance.
Job Description:
* CMDB Management: Create, update, and maintain the Configuration Management Database (CMDB) for CSU Torrejón to support CAOC TJ operations.
* Configuration Documentation: Maintain high-accuracy technical documentation, including complex network diagrams and physical rack layouts.
* Asset Control: Manage and control the lifecycle of mobile phone lines and hardware terminals for the unit.
* Software Compliance: Act as the primary Software Licence Manager, ensuring all software assets are properly tracked and remain compliant with vendor agreements.
* ITIL Alignment: Ensure all asset and configuration activities follow the standardised ITIL service transition framework.