Job Description
We are currently seeking a multilingual Luxury Sales Advisor for our client’s boutique located in the heart of Brussels, Belgium. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you will guide clients through their journey, offering personalized service and expert product knowledge.
Your Responsibilities
* Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
* Delivering outstanding client service, including proactive claim management and after-sales support.
* Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
* Upholding boutique visual merchandising standards and supporting impactful product presentations.
* Ensuring compliance with cash handling, security, and loss prevention procedures.
* Conducting inventory checks and supporting accurate stock management.
* Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
* Supporting reporting activities to enable performance tracking and business insights.
* Maintaining the highest standards of boutique cleanliness, organization, and presentation.
Job Requirements
* Proven experience in retail, ideally within the luxury sector (we welcome other Premium sector experiences).
* A genuine passion for luxury goods and an understanding of the high-end client journey.
* Strong sales acumen with a track record of exceeding targets.
* Team-oriented with excellent collaboration skills.
* Proactive, results-driven, and committed to excellence.
* Exceptional communication and interpersonal skills.
* Fluency in English is required; proficiency in French is essential, and knowledge of Flemish is highly desirable.
What's on offer
You will join a prestigious luxury environment that values craftsmanship, innovation, and excellence. We foster a collaborative workplace that celebrates diversity, nurtures talent, and supports professional growth.
Apply today and take part in creating exceptional experiences for clients in Brussels.