Customer Service Representative
In the role of Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers in the BeNeLux region. This includes handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions.
The ideal candidate will have a strong technical understanding, excellent communication skills, and the ability to work independently with minimal supervision. You will also have experience working with CRM systems, SAP, and MS Office.
We are looking for a motivated individual who is passionate about delivering high-quality service and building strong relationships with our customers. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.
About the Role:
* Provide exceptional customer service and support to customers in the BeNeLux region.
* Handle customer inquiries, resolve issues, and maintain accurate records of customer interactions.
* Work closely with the field sales team to drive customer acquisition and retention.
* Develop and implement effective sales strategies to meet business objectives.
* Maintain up-to-date data in IT systems to document customer information.
Requirements:
* Bachelor's degree in a relevant field or equivalent experience.
* Minimum 2 years of experience in customer service or sales.
* Excellent communication and interpersonal skills.
* Ability to work independently with minimal supervision.
* Experience working with CRM systems, SAP, and MS Office.
What We Offer:
* A competitive salary range from € 2.650 to € 3.400 per month.
* A dynamic and supportive work environment.
* Opportunities for professional development and growth.
* A comprehensive benefits package including health insurance, retirement plan, and paid time off.
How to Apply:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, to us via email.