Are you a Support Engineer with experience in Onedrive, Sharepoint and Copilot seeking a new interesting challenge? 🔍
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! 👀
✍️WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
Messaging Services (Exchange Online & On-Premise)
- Administer and manage Exchange Online and on-premise mail relay servers.
- Handle mailbox creation, distribution list management, and quota settings.
- Monitor mail flow, server health, and transport rules.
- Manage IP whitelisting for SMTP relay and ensure secure mail routing.
- Support mailbox backup and restore operations with defined SLAs (e.g., restore within 2 hours).
Microsoft OneDrive
- Administer OneDrive services including folder synchronization and user support.
- Manage incidents and service requests related to OneDrive.
- Ensure compliance with company policies and escalate issues when necessary.
Microsoft Teams & Enterprise Voice
- Administer Teams environment including creation, permission management, and app store governance.
- Manage Teams obsolescence and assign enterprise voice numbers.
- Provide incident and request support for Teams and escalate as needed.
Copilot Integration & Enablement
- Support deployment and configuration of Microsoft Copilot features across M365 apps.
- Collaborate with business units to identify use cases and drive adoption.
- Monitor Copilot performance and user feedback to optimize usage.
Licensing & Capacity Management
- Manage M365 licensing via Active Directory groups.
- Perform regular license cleanup and capacity reviews.
- Escalate license availability issues to relevant teams.
Monitoring & Reporting
- Monitor service health using Exchange Online portal and Centreon.
- Generate KPI reports on usage, performance, and security status.
- Provide dashboards and insights to IT Operations and Governance teams.
Security & Compliance
- Ensure secure communication channels and apply DMARC, SPF, DKIM policies.
- Implement multi-factor authentication for remote access to messaging systems.
- Comply with customer Cybersecurity Charter and data protection standards.
💻 WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE?
* Máximo 6-8 puntos
🧐 WHAT ARE WE LOOKING FOR?
* At least 3 years of professional experience in a similar role
* Fluent English
📅 WHERE AND WHEN?
* Workplace: C/ Santa Leonor, 65 (Hybrid: 60% In-office / 40% Remote)
* Work Schedule: 12x5 Shift (7:00 – 15:00 & 11:00 – 19:00) + oncalls
🤝 WHAT CAN WE OFFER YOU?
* Permanent contract 📋 - We offer indefinite contracts from the first day.
* Pay and benefits 💸 - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
* Work from home 🏚️ - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace👨💻
* Opportunity knocks 👍🏻 - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
* Learn as you grow 📚 - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
* Bring your buddy 👫 - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
* Connect globally 🌏 - Work with people from all over the world. You can feel the multicultural workforce.
* Benefit from being a TCSer 🎟️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.
* And so on 🎉 - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!
💡WHO ARE WE?
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally 🚀
With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute 🥇
TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies 🌏
TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes🏆
Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS 🎯
Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance 💯
WELCOME, WE ARE WAITING FOR YOU! 🚀