Octave is a cleantech scale-up on a mission to deploy cutting-edge energy management and storage solutions. We are looking for an Operations & Portfolio Manager to oversee the day-to-day operations and performance of our Energy Management System (EMS) across our customer fleet.
Your role
Portfolio management & customer success
* Own the runtime performance of the EMS fleet: define, track, and improve KPIs (e.g., uptime, value for battery, asset performance).
* Provide first-line support for EMS-related questions: understand customer needs, propose and implement solutions, and escalate complex EMS-logic issues to the Software team when needed.
* Manage notifications and alerts: investigate anomalies, respond proactively, and coordinate resolution.
* Build and maintain documentation and tools:
* Internal: troubleshooting runbooks, issue/resolution paths, best practices, how-to guides
* External: partner-facing documentation / wiki
EMS operations
* Oversee procurement, setup, and distribution of EMS hardware (Octave Edgeboxes, WAGO PLCs, etc.).
* Commission Octave’s EMS and configure controlled assets (PV inverters, EV chargers, power meters, etc.). Execute tests to validate communications and ensure correct system behaviour.
* Continuously improve operational workflows for support and commissioning, by identifying bottlenecks and proposing improved processes.
What we’re looking for
* Experience in energy systems (or adjacent industrial/IoT environments).
* Strong problem-solving skills; analytical, rigorous, and structured approach.
* Customer-centric mindset with a high bar for service quality.
* Excellent communication skills in English (French or Dutch is a plus).
Bonus points
* Experience with Python scripting.
* Comfort with Linux and Bash.
* Understanding of IT networking concepts.
* Knowledge of electrical systems.
What we offer:
* A hands-on technical role in a fast-growing cleantech scale-up.
* Direct involvement in real battery energy storage projects.
* Flexible working hours with hybrid working (2–3 days in the office, 2–3 days remote, occasional on-site support).
* A collaborative team with strong expertise in batteries, energy markets, and software.
* Competitive salary package.
* Flexibility, autonomy, and room to grow technically and professionally.
Why Octave?
Octave is a Belgian cleantech scale-up founded in 2020, specialized in battery energy storage and energy management solutions for businesses. With over 170 MWh of deployed battery capacity and the largest behind-the-meter battery fleet in Belgium, we operate at the cutting edge of flexible energy systems.
Supported by private investors, imec, and the EIC Accelerator Fund of the European Commission, Octave is scaling its technology and operations across Europe.
Interested?
Do you want to help build tomorrow’s energy system and make a tangible impact?
Send your CV to recruitment@octave.energy, we’d love to hear from you.