Who We Are Supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
* Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
* Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
* Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
* Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
* Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
The program
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain a high‑performance engaged workforce. The NCI Agency workforce strategically consists of three major categories: NATO International Civilians (NIC), Military (Mil), and Interim Workforce Consultants (IWC). The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C004819
Role Duties And Responsibilities
* Provide support and services in the areas of information, communication and technology management
* Ensure accessibility, availability and integrity of official and working level documentation for NIMSC and its communications with the broader NCIA and customers
* Build and maintain a structured and effective framework that includes tools, procedures and best practices for information and knowledge management
* Facilitate the flow of information and knowledge up, down and across NIMSC and the broader NCIA
* Lead, change, propose to management and drive improvements in how NIMSC manages information and fosters knowledge creation
* Support the innovation and business transformation through clear, concise processes and best practices that enhance effectiveness and focus on delivery of projects and services
Essential Skills, Experience and Certifications
* At least 3 years' experience of using the SharePoint tool set and administering IT.
* At least 3 years' prior commercial or NATO/NCIA experience in information knowledge management
* Thorough experience in evaluating and implementing processes, requirements and systems for information, document/records management, and collaboration
* Thorough experience in coordinating and managing projects in a multicultural environment
* Thorough experience in leading change management efforts
* Have knowledge and experience of best practices and standards in the field of information, records and knowledge management
* Demonstrate knowledge and experience in lifecycle management of digital information
* The contractor personnel shall be able to listen, speak, read and write in English to or above the NATO SLP 3333 (= good/minimum professional) in accordance with STANAG 6001.
* Desirable attributes:
o A holistic understanding of NATO and NCIA.
o Experience in the development of documentation and report writing.
o Critical thinking and problem-solving ability, approaching tasks and problems with strong organisational skills.
o Accurate, focused on details and repetitive work lover.
o Responsible and trustworthy.
o Excellent written and verbal communication skills.
Working Location
* Braine‑l’Alleud, Belgium
Working Policy
* Onsite
Travel
* Some travel to other NATO sites may be required
Security Clearance
* Valid National or NATO Secret personal security clearance
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