Your Role
As a Sales Development Advisor, you are the first line of support for our UK customers. You combine customer-centric service with a proactive sales drive, helping customers find the right solutions while developing long-term relationships.
You will:
* Handle a variety of customer questions and requests quickly and professionally
* Provide high-quality, customer-focused service that contributes to retention and satisfaction
* Actively engage with existing and potential customers
* Identify cross-selling and upselling opportunities to grow customer accounts
* Follow up on your own customer portfolio, ensuring development before transferring accounts to Customer Care
* Contribute to sales objectives through proactive prospecting and participation in marketing campaigns
* Participate in sales-related projects (e.g., CX ambassadorship, market initiatives)
* Register and manage customer data and documentation in Salesforce
* Analyse customer insights and sales data to detect new opportunities
* Occasionally welcome customers at the office or attend trade fairs/events
Your Profile
* A proactive and curious mindset: you don't just wait for work to come to you, you take initiative
* Strong communication skills: polite, customer-oriented, yet assertive when needed
* Driven by results, eager to build and maintain customer relationships
* A natural problem solver who dares to ask questions and dig deeper
* Languages:
o English: excellent written and spoken level (essential)
o Dutch: nice to have, but not required
* Experience with the UK market is not necessary
* Sales experience is a plus, but motivation and drive are most important
What We Offer
* A dynamic role with responsibility in an international company
* Room to grow and develop your expertise in sales, customer relations, and project participation
* A supportive team environment with coaching and mentoring from experienced colleagues
* Opportunities to take initiative, contribute to projects, and make a real impact
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.