Functional Analyst (Senior) – Healthcare & Business Process Analysis
Location: Brussels (Hybrid – minimum 2 days/week on-site)
Language Requirements: Dutch, French, and English (professional level)
Methodology: Agile / Scrum
Overview
We are seeking an experienced Functional Analyst to support the analysis and optimization of business processes within a large healthcare and social security environment. The role focuses on understanding current and future business processes, facilitating workshops, gathering requirements, and producing high-quality functional documentation that enables successful solution implementation.
Key Responsibilities
* Analyze and document current and future business processes.
* Organize and facilitate workshops, interviews, and stakeholder meetings.
* Gather, structure, and validate business requirements.
* Create functional documentation, use cases, user stories, process models, and specifications.
* Model business processes using BPMN and UML.
* Ensure implemented solutions align with agreed business requirements.
* Collaborate closely with business stakeholders, project teams, and development teams.
* Support testing activities and validate delivered solutions.
* Assess cross-functional impacts of business and process changes.
Required Skills & Experience
* Extensive experience as a Functional Analyst in complex IT projects.
* Strong knowledge of Agile/Scrum methodologies.
* Experience with BPMN process modeling.
* Knowledge of UML, Use Cases, User Stories, and functional specifications.
* Experience supporting testing and validation activities.
* Excellent workshop facilitation and stakeholder management skills.
* Strong analytical, communication, and documentation abilities.
* Ability to translate business needs into practical functional solutions.
Soft Skills
* Strong communication and facilitation skills.
* Analytical and critical thinking mindset.
* Ability to conceptualize and simplify complex processes.
* Cross-functional and strategic thinking.
* Collaborative, structured, and detail-oriented approach.
Working Conditions
* Hybrid work model with a minimum of 2 days per week on-site in Brussels.
* Flexible working environment within a large public-sector digital transformation program.
* Long-term assignment with strong stakeholder interaction and societal impact.