* Role:
Product Designer
* Level:
Medior/ Senior
* Scope:
Help conquer complex design challenges Join us in crafting solutions that our users love and that make a real impact. You'll be part of a dynamic and collaborative environment, alongside talented product managers and engineers, to create solutions that help users and push our business forward. Be part of a forward-thinking team dedicated to delivering exceptional user experiences and continuous personal development.
* Location:
Ghent, Belgium; hybrid work model
Who are we and why should you care?
Teamleader is a
SaaS scale-up
born in 2012 in Ghent, Belgium, and
part of the Visma Group
since 2022. Our mission? To make work easier,
not harder
, for small and medium-sized businesses.
Here's what we bring to the table:
* Teamleader Focus
: the all-in-one tool that helps small businesses optimise CRM, projects, and invoicing.
* Teamleader One
: the go-to e-invoicing software that self-employed pros can count on.
We've also been growing smarter through strategic acquisitions:
* Teamleader Orbit
: helping medium-sized agencies thrive and scale.
* Vectera
: powering seamless customer meetings.
* Dexxter
: making financial admin a breeze for freelancers.
Curious to learn more about us, our products, and
why you'll love working at Teamleader
? Check us out here
.
We Are Looking for a Product Designer to Join us
As a Product Designer at Teamleader, you:
* work in one of our delivery teams with a product manager & several engineers to
identify and solve complex user and business problems
in ways that our users love, yet work for our business and are feasible in our tech-stack
* run the
end-to-end design process
: dedicate 30% of your time to UXR and 70% to solution design, ensuring stakeholder needs and challenges are thoroughly addressed
* perform
pragmatic user research
to guide decision-making and mitigate risks
* gather both
quantitative and qualitative insights
, by directly interacting with customers and prospects and by collaborating with product analysts, data scientists and customer facing colleagues
* perform
competitive benchmarking
to understand industry standards and how we can differentiate
* translate all these inputs into design solutions that are
intuitive and of high usability
standards. In this phase you play a key role in
reducing complexity
* balance aesthetic quality with business timelines
by knowing when a design is "good enough to ship" and when to push for perfection
* validate
these solutions, both internally by managing and integrating feedback from a diverse range of stakeholders (from support agents to the CEO) while forming and communicating a well-articulated vision, and externally, through testing or interacting with users in a beta process
* partner with developers
during delivery to explain design flows and interactions,
iteratively refining solutions together
based on technical constraints and feasibility
* in collaboration with the team, align on
success metrics and monitor them closely, including customer feedback,
to understand what drives user behavior and propose design iterations to improve outcomes
You'd be a great fit for this role if you:
* have
3 or more years of relevant design experience
, ideally in B2B/B2C SaaS or within a digital product agency
* showcase concrete
examples
of your
end-to-end design
process on a feature, product or project and the resulting
impact
on the user or business
* have the ability and personality to
successfully work in a high-pace, rapidly-changing environment
. You're resilient and can deal with ambiguity, scope change and reprioritisation. Maintain a structured approach to work while being flexible enough to adjust plans and priorities in response to changing business needs
* have
strong communication, storytelling and presentation skills
. Able to convince different audiences on all levels of the organisation, ensuring that complex ideas are accessible and understandable by stakeholders
* work efficiently in Figma Design and Make (or equivalent), using Ahoy, our component library, to design solutions rapidly for the various maturity phases (from concept to pixel-perfect design)
* are
familiar with design systems and component libraries
and are able to use and contribute to them
* exhibit systems thinking
to understand and predict how changes impact the broader product beyond the scope of your delivery team, including the design system
* display a natural drive to
explore and integrate new AI tools
and front-end frameworks that can enhance user experience and efficiency
* managing research data and maintaining a knowledge
base using tools such as Usersnap, Maze, Amplitude, and HotJar, to effectively gather and analyze user insights
* make decisions at a high pace based on the right
balance of judgment, user insight and data
. Smartly performing additional research when needed
* are able to learn from and
collaborate with multiple departments
, but can work independently and
handle accountability
well
* are fluent in both written and spoken English
Why others chose Teamleader: we're lively, not corporate
We have the
energy
and
boldness
of a start-up and the
expertise
and
pragmatism
of a scale-up. The result: a team of both young and
seasoned professionals
led by supportive and
approachable managers
who give recognition and rewards for hard work. You'll be working in a fast-paced tech environment with
open feedback culture
and
room for initiatives
as well as ideas. You'll have plenty of room to apply your personality, express yourself, and impact our course of action with your insights or ideas.
On top of that, you'll get:
* An extensive
training budget.
* A
hybrid working model
: a pleasant mix of office and home working.
* A
personal tooling budget,
to make working from home as comfortable as from our offices.
* Daily budget-friendly in-house prepared
lunch
and
dinner
options (only in our Ghent office), as well as Friyays and numerous sport initiatives
* 32 holidays
on top of the standard public ones (based on full-time employment).
* Our long-lasting dedication to
employee well-being,
just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going.
We value diversity
Our ambition is to
build and sell a product that helps everyone everywhere
(starting with Europe) to work smarter, so we want our team to reflect that. We believe that a
diverse
,
inclusive
working environment is
crucial
to realise that ambition, so we're committed to continue to build and cherish
a culture where every colleague feels welcome, appreciated and heard.
Interested? Questions? Get in touch