Digital Functional Analyst
Business‐oriented Functional Analyst role in the digital department, focusing on asset management of network infrastructure, supporting, enhancing, and maintaining software products.
Manage functional support of the external asset management platform, including user onboarding validation, functional change testing, and steering committee participation.
Provide production support and first-line assistance to end-users of internal applications.
Elicit, refine, and validate business requirements and translate them into clear user stories and process models using UML and BPMN.
Design and execute test scenarios for system, integration, and user acceptance testing.
Lead estimation and planning sessions, contribute to user documentation and training materials, and suggest process improvements based on practical insights.
Requirements elicitation and analysis