For our client, a leading telecommunications provider in Belgium, we are looking for an experienced System Engineer to strengthen their infrastructure and workplace team.
Responsibilities
* Oversee and maintain both end-user environments and datacenter systems.
* Diagnose and resolve technical issues, providing support on-site and remotely during incidents.
* Carry out preventive maintenance across satellite offices in Belgium, both locally and remotely.
* Deliver 3rd line support as part of a rotation at the customer’s headquarters.
* Work closely with colleagues and stakeholders to implement projects and improve existing systems.
* Support the rollout of new technologies that align with business needs.
* Identify opportunities for automation and efficiency improvements through scripting.
* Safeguard system and data security.
* Produce and maintain documentation of technical specifications, procedures, and processes.
* Keep systems current by monitoring market trends and evaluating emerging technologies.
Profile
* Strong proficiency in Dutch and French (mandatory), with good knowledge of English.
* Proven experience as a System Engineer, Workplace Engineer, or similar role.
* Hands-on expertise in automation, scripting, DevOps, middleware, and virtualization.
* Practical knowledge of one or more relevant technologies: VMWare, Nutanix, Windows Server, Windows OS, PowerShell, NetApp storage.
* Excellent problem-solving abilities with the capacity to resolve incidents within SLA.
* Capable of reading, drafting, and implementing technical designs.
* A proactive and positive team player who can manage priorities independently and meet deadlines.
* Strong customer-oriented mindset, essential due to regular client interaction.
* Solid understanding of modern network and security standards.
* Eager to learn continuously, enhance personal expertise, and mentor L1/L2 colleagues.
* Open and flexible attitude towards mission-critical activities.
* Must meet NVO security clearance requirements: domiciled in Belgium for at least 5 years and provide a clean criminal record.