The European Union's healthcare systems strive to provide high-quality and cost-effective care. This is particularly challenging for rare or low-prevalence complex diseases, which affect the daily lives of approximately 30 million EU citizens. To address this challenge, the European Commission launched in 2017 the European Reference Networks for rare diseases (ERN) initiative.
ERNs are networks of specialised healthcare providers across Europe designed to facilitate the cross-border exchange of knowledge and expertise. Currently, 24 networks operate across various specialized areas of rare diseases. This policy initiative is led by Unit B3 of the European Commission’s Directorate-General for Health and Food Safety (SANTE).
You will be part of the Support Services team that supports Unit B3 and will contribute to the ERN project by providing application support services.
Job Summary:
We are seeking a proactive analyst to assist the business manager. The role prioritizes policy-related tasks supported by IT proficiency, requiring 2–5 years of experience and strong analytical, problem solving and communication skills.
Key assets
· Hybrid Skill Set: The ideal candidate should bridge policy analysis and data analysis, linking both areas effectively to drive policy decisions for the ERN initiative.
· Policy Focus: The focus will be policy-related support rather purely IT support. Prior experience in health policy, health technology or similar fields is highly desirable.
· IT Proficiency: proficient with office productivity tools (Microsoft Excel, Word, PowerPoint, Outlook, Teams, etc.) and keen to learn the specific internal tools of this project (mainly web-based tools). Advanced IT specialisation is not required, but a proactive approach is essential.
Main Responsibilities
· Perform data analysis for policy decisions, working with the already available dashboards and creating new ones as needed.
· Contribute to the continuous monitoring and expansion of the project.
· Contribute to the management of the clinical and non-clinical tools of the project.
· Contribute to the translation of business needs into data and IT service requirements.
· Perform data quality control.
· Carry out User Acceptance Testing, making sure that the services provided meet the business requirements.
· Keep user manuals, FAQ compilations, databases, wikis and information dashboards up to date.
Experience, seniority and soft skills
· 2–5 years of relevant experience; not a trainee role. Candidate should have prior experience of work with/in EU institutions.
· Strong communication skills and very good command of English are essential.
· Strong analytical, problem solving and learning skills.
· An eye for attention to details.
· Service-oriented mind, proactive, adaptable, able to support the unit effectively across multiple functions, and able to work independently as well as in a team.
Position Details:
· Location: The post is based in Brussels. Occasional travel may be needed (e.g. to Luxembourg).
· Teleworking: 2 days from the office, 3 days from home.
· Team & Directorate: As a full-time employee, you will be part of the Unit R4 (Support Services) of the Directorate-General for Health and Food Safety (SANTE) in Brussels. You will work for Unit B3 on the European Reference Networks for rare diseases project and report directly to the IT business manager of the ERNs. Unit B3 (Health monitoring and cooperation, Health networks) is a unit in Luxembourg, largely focused on cross-border healthcare, rare diseases, and digital health initiatives.