We are seeking a skilled professional to fill the role of IT System Engineer. This is an exciting opportunity for someone who can provide expert technical support and guidance to our clients.Job DescriptionThe successful candidate will be responsible for delivering second-level support to our Managed Services Customers. Key responsibilities include:Providing on-site and remote support to ensure seamless operationsResolving critical incidents and problems in a timely mannerAssisting the First Line Team with maintenance and administration tasksIn addition, the ideal candidate will have the ability to:Maintain and administer customer network and server infrastructuresEnsure optimal performance and security of computing operationsWork collaboratively with the Delivery Management Team to drive improvement initiativesDevelop and maintain knowledge databasesRequired Skills and QualificationsTo succeed in this role, you will need:A Bachelor's degree in Computer Science, Information Technology, or a related fieldA minimum of 5 years' experience in a similar positionExcellent communication and problem-solving skillsIn-depth knowledge of IT systems and infrastructure (Microsoft and Cloud architecture)Strong analytical and leadership skillsBenefitsThis is a fantastic opportunity to join a motivated team and work on challenging projects. As a valued member of our organization, you will enjoy:A stable and supportive work environmentFrequent opportunities for growth and developmentAn attractive compensation packageGreat client references and a chance to work on diverse projectsOur company culture values collaboration, innovation, and continuous learning. If you are passionate about technology and eager to take on new challenges, we encourage you to apply.