📅 Duration & Timing Deadline for response: 29.01.2026 Start date: ASAP (ideally within the month) Initial duration: 6 months, freelance contract Extension possible: Yes — workload visibility is at least 1 year 📍 Location & Remote Work Location: Anderlecht, BE - minimum physical presence 2x per year - Strong preference for a consultant based in Belgium (HQ Anderlecht, expected presence: 1 day/week onsite) 🏢 Context & Department This role sits within Organisation’s Digital Technology (IT) division, in a team focused on supporting commercial activities through web platforms. The team collaborates with affiliates to: - update or launch HCP (healthcare professional) or patient websites; gather and clarify business needs; - translate those requirements into technical specifications; - coordinate with development teams (architects, front/back-end developers, engineers); - ensure new components are added to a global reusable framework for multiple countries. The role acts as the bridge between business and development in an omnichannel environment (web → CRM → marketing automation). 🎯 Main Responsibilities - Collect, analyze, and challenge business requirements from affiliates, regional or global teams. - Lead workshops and clarification sessions. - Convert business needs into clear functional and technical specifications. - Collaborate closely with the lead architect, developers, and technical teams. - Participate in Agile / SAFe ceremonies: grooming, refinement, planning, PI sessions. - Help define priorities based on business value. - Support the delivery phase: clarify questions, validate increments, prepare handover to dev teams. - Contribute to the creation, improvement, and reuse of web components for multiple markets. - Handle both localization of existing sites (simple) and creation of new components (front/back) for the more complex use cases. 🧩 Must‑Have Requirements - Strong technical background (able to produce deliverables directly usable by developers). - Experience as a Web Functional Analyst. - Business analysis skills (challenge priorities, understand business value, drive clarity). - Understanding of pharma context or ability to quickly adapt to regulated environments. - Ability to translate between business and tech stakeholders. - Excellent communication in English. - Solid understanding of web architectures and CMS‑related ecosystems. ✨ Nice‑to‑Have Skills - Experience with Contentful (headless CMS). - Technical knowledge: Node.Js (front end in headless setup) Vercel (deployment)- SAFe / Agile working experience or certification. - Experience working in an international, multi‑country environment. - Familiarity with CRM, marketing automation, and omnichannel ecosystems. 🧑 💼 Ideal Candidate Someone who combines: - Functional Analysis - Business Analysis - Technical orientation And who is: - able to challenge the business constructively, - comfortable interacting with developers, - proactive, autonomous, and structured, - familiar with digital journeys (HCP / patient), - able to adapt quickly within a transforming Agile SAFe organization. Hays Poland Centre of Excellence sp. z o.O. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 14426. By applying you hereby consent to your personal data being processed via Hays internal database.