Who we are BOGGI Milano is an Italian brand combining elegance, quality, and contemporary spirit. We believe that service excellence also comes from behind the scenes: from the precision, organization, and passion of those who ensure the boutique runs perfectly every day. Role As In-Store Operations, you will be the administrative and operational heart of the boutique. You will manage all cash, omnichannel flows, and back-office activities with care and precision, ensuring efficiency and quality in every detail. You will collaborate with the sales team and headquarters, ensuring that every procedure, transaction, and interaction reflects brand standards and contributes to an impeccable customer experience. Responsibilities · Manage cash desk and administrative operations (payments, returns, Gift Cards, credit notes). · Monitor omnichannel flows (Click&Collect, Seek&Send) and ensure correct procedure management. · Support the team in customer loyalty activities and CRM management. · Guarantee precise and timely administrative flow: invoices, petty cash, reporting. · Collaborate with the Store Manager on communication with headquarters and operational training. · Contribute to maintaining order and boutique image in line with the brand’s premium standards. Who we are looking for · You are precise, organized, and detail-oriented. · You enjoy teamwork and ensuring everything runs smoothly. · You have experience in administration, retail, or customer service. · You are reliable, discreet, and passionate about fashion. What we offer Working at BOGGI Milano gives you access to continuous training in procedures, tools, and customer service. You will find an elegant and collaborative environment where precision and passion make a difference. You will have the opportunity to grow professionally in an evolving international brand and to contribute directly to the quality and reputation of our name. IN-BOGGI