Title: IT Infrastructure Systems Engineer
Location: Belgium
Duration: 11 Months
Languages: English, French OR Dutch
Responsibilities:
The candidate must be able to install, configure and troubleshoot Windows and Azure systems, integrated with other IT components, with stability and service continuity as key factors of success.
He/she must also be able to configure and review monitoring of such components, to maintain supportability, stability, and performance.
IT Infrastructure team also ensures the highest level of support, and oversees coordination, analysis, follow-up and resolution of incidents and problems. Support will be given in person or by coordination of internal and external partners.
Tasks:
After a short period of onboarding, the candidate will be responsible for Windows systems. This includes the tasks below:
Install and configure (Windows and Azure, Linux and OpenShift is an asset);
Support and maintain server systems (Windows and Azure, Linux and ESX is an asset);
Monitor systems;
Manage firewall requests;
Manage DNS and DHCP requests;
Upgrade and security patching (Windows and Linux);
Follow-up open incidents and changes;
Assist IT colleagues in meetings, specifically in the scope of Windows systems;
Write documentation and procedures;
Follow-up existing procedures;
Translate technical language to be able to support customers;
Understand interfaces/flows between systems;
Automate deployment of scripts and software;
Manage external partners (contact for incidents, changes, escalations) and internal partners
Technical Environment:
Currently implemented components are listed below. The candidate should master a maximum of these technologies, specifically in the Linux and Windows scope.
Microsoft
Windows 10 to Windows 11
Windows Server 2016 to Windows Server 2019
Active Directory, Azure Active Directory, AAD Connect
Azure
Linux (is an asset)
Red Hat (versions 8 and 9)
Centos 9
OpenShift (is an asset)
Version 4.16 to 4.18
DNS - DHCP
Windows, Azure, Linux
Config and troubleshooting on Azure, Windows and some Linux
Documentation
Virtualization
Azure (analysis and request change)
Automation
GIT (manage repositories, GITLAB deployments via runners)
Powershell scripting
Ansible (creating playbooks, and implementing rollouts)
Bash scripting is an asset
Monitoring knowledge of the following is an asset:
Zabbix
Dynatrace
Applications knowledge of the following is an asset:
Jira software
Netterrain
Networking knowledge of the following is an asset:
Firewall request: formulate changes based on customer requirements
Firewall rule diagnostics in conjunction with external partner
Troubleshooting general network issues in function of follow up external partner.
The candidate must:
The candidate should have at least 3 years of experience of Windows systems.
Have good analysis and troubleshooting capabilities to quickly solve problems;
Be able to coordinate and plan changes and small projects;
Be precise in changes and incidents and perform a regular follow-up;
Being certified is a plus;
Certifications in the following technologies (Windows, Azure, OpenShift, GIT,Ansible, Fortigate…) are bonus assets;
Be assertive in relation with IT colleagues and business end users, with respect for ideas, skills and interests of all involved people;
Be able to stay efficient under pressure, and stay flexible with priorities reordering;
Be able to make the technical translation to customers;
Have good communication skills;
Be comfortable with Microsoft Office suite, diagraming software and techniques;
Being fluent in spoken and written French and English is mandatory, Dutch is a bonus asset;
Skills
Ansible
Azure
Bash
DNS
Dynatrace
Firewall
GIT
Gitlab
Jira
Microsoft Windows
Openshift
PowerShell
Redhat
Windows Server
Zabbix