Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?
With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.
About the Role
We are looking for a passionate and proactive Community Manager to lead and grow our German-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.
Key Responsibilities
* Community Building: Form and develop a thriving German-speaking community.
* Outreach & Engagement: Attract new members and ensure an inclusive, vibrant atmosphere.
* Event Participation: Attend offline events and engage with community members face-to-face.
* Channel Management: Moderate and manage existing Discord and Telegram channels.
* User Support: Actively interact in chats, help onboard new members, and provide friendly support.
* Feedback Loop: Gather and share user feedback to improve our platform’s functionality.
* Conflict Management: Prevent and resolve community conflicts with professionalism.
* Localization Support: Review German translations on the website and report any inaccuracies.
* Analytics & Activities: Monitor community metrics and conduct engagement activities to foster participation.
Who You Are
* German language proficiency at a native level
* 1+ year of experience as a Community Manager, Content Manager, or Social Media Manager in an online project.
* English proficiency at B2 level or higher—our internal team communicates primarily in English.
* Proficient in or familiar with Telegram and Discord—a major plus!
* Highly literate, attentive, and empathetic with a keen eye for community sentiment.
* Self-driven and proactive—you take ownership and don’t wait to be told what to do.
* Excellent communicator—diplomatic, open-minded, and emotionally intelligent.
* Skilled in conflict resolution and creating an environment of psychological safety.
What We Offer
* Fully remote position—work from anywhere with flexible hours.
* Competitive compensation, based on experience and scope, under a service contract.
* Biannual performance reviews, with clear opportunities for bonuses and pay increases.
* Annual budget allowance for home office, fitness, gear upgrades, or anything else that boosts your productivity or well-being.
* Personal development benefits: paid language classes, online learning access, and a 50% reimbursement on mental health support.
* Career advancement opportunities in a growing, tech-forward project.
* Culture of appreciation—we celebrate individual contributions via our peer recognition program.