D-Network is looking for a Senior Global Application Manager (FR/UK) for one of customer based Flémalle/ Liège. Permanent role in CDI - Only a Salary for this function // no Freelancer.
French native Speaker + fluent in English.
Tasks
The Senior Manager Global Application is responsible for defining, organizing, operating, and maintaining the global business application portfolio and business solutions across our sites to ensure a consistently positive experience and capability to meet current and future needs. In this position, you will report to the Global ICT Director.
Responsabilities
Define and manage our Application Portfolio including governance and lifecycle management
Define, align, organize and plan with business partners application changes and enhancements in a way operations can smoothly transition to optimize the value creation
Lead the business application experience delivery focused on business process automation (ERP, CRM, LMS, HRS, MES, Logistics, ...)
Be responsible for the global application software lifecycle management
Define the Service Catalog for application, measure performances and organize the review with business stakeholders
Agree with business partners delivery strategies to ensure adoption
Define the governance regarding support, change, and security
Negotiate and manage support agreement (KPI)
Provide team with continual education
Measure and improve adoption and system knowledge with the Training department
Evaluate new products and services in line with industry trends and emerging technologies
Encourage a continuous improvement culture that focuses on innovation
Manage the delivery with own resources and partners
Define and follow the Global Application budget (SAP, ...)
Profile
Master in Computer Engineering or Sciences and/or similar technical field,
You have previous IT Team Management experience (10 years' experience in IT Global Application and ERP),
You have experience in project management (medium and large scale),
You know how to negotiate and manage contracts with consulting companies,
You are able to motivate teams and create a culture of continuous improvement,
You have a very good knowledge of SAP or a global ERP,
You are able to drive change on a global level with a focus on digital transformation,
You have good communication skills and have strong interpersonal skills,
You are detail-oriented and have good analytical and problem-solving skills.
You are fluent in French and English, Dutch knowledge being an asset.
What we offer
A salary in line with experience and market conditions
You have the opportunity to join an international company that offers you a stable and long term position
Teleworking : hybrid 40% at home / 60% on site