Overview
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Veolia's Water Technology Business brings together a dedicated team of professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy, pursuing a shared mission to create a more sustainable future.
Job Description
At Veolia Water Technologies & Solutions, we are at the forefront of activities designed to save water and reduce energy consumption for industrial customers. The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, positions us to deliver solutions that positively impact the environment. Veolia is looking for a Field Service Engineer who is the first line service provider in driving service excellence as a market leader dedicated to solving the toughest water and process challenges.
Role Summary/Purpose
The Field Service Engineer is a professional service provider in the water treatment industry. The successful candidate will be responsible for on-site chemical testing, customer support, and maintenance of water treatment systems across various applications at our (major) accounts in the assigned geographic area. This role requires a combination of technical expertise, problem-solving skills, and excellent communication abilities. The role reports to the Area Manager and will cover the region of Vlaams-Brabant, Limburg and Antwerp.
Essential responsibilities
The following activities are a guideline; others can be part of the job scope:
* Perform on-site chemical testing and program follow-up
* Customer reporting and Data processing with the use of the Veolia InSight platform
* First line troubleshooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications
* Execute Site Surveys, Equipment Start up and Commissioning
* Manage small repairs and maintenance
* Make the correct diagnoses on-site for larger repairs to be carried out by the technical team
* Retain strong verbal and written contact with customers at several levels
* Minor assembly operations, as required
* Project coordination
* Follow and conduct technical trainings
* Fulfill Pilot trials and Field trials when required
* Participate in local team meetings to share best practices
* Comply with integrity and safety as required by Veolia policies
* Report all work related incidents and near misses to Line Manager and EHS Manager
* Participate in required EHS Training
* Perform Workplace Inspections on customer sites on regular basis and report findings accordingly
* Achieve annual EHS Goals assigned to the function
* Support the Account Manager during Business Reviews
Qualifications
Qualifications/Requirements
* Service oriented, external focus
* Chemical background
* Taking initiative – driven by technical improvements
* Ability to work independently and as part of a team (team player)
* Commercial feeling and interest
* Excellent verbal and written communication abilities
* Basic computer knowledge and ability to learn new software applications
* Proficiency in data processing and reporting
* Good knowledge of Dutch & English is required
* Strong flexibility, analytical and problem-solving skills
* Experience and/or interest in Waste Water Treatment is a plus
* Driver’s license and willingness to travel to customer sites on frequent basis
Additional information
What Veolia WTS has to offer
* This role offers a diverse and dynamic job with a high degree of independence
* The chance to actively participate in the ecological transformation of the industry in all its facets
* Make a positive impact on sustainability through onsite water management
* A challenging environment, where training and development, both on-the-job and through training provided by Veolia, give an opportunity for individual growth
* An attractive salary package, combined with additional benefits such as a company car with fuel card, cell phone, laptop, a volunteering day, hospitalization insurance, group insurance etc.
* Many opportunities for internal growth into different commercial or technical roles, with dedicated support and training programs in place within a global organization
Additional Information
This position requires travel to customer sites and involves working in various industrial environments. The successful candidate must be able to adhere to all safety protocols and be comfortable working with chemicals and industrial equipment. Veolia is committed to creating a diverse and inclusive work environment and encourages applications from candidates of all backgrounds who meet the qualifications for this position. Veolia is an inclusive company and gives equal consideration to all applications, without discrimination.
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