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Serve as primary contact for operational inquiries, providing timely updates to customers and internal teams.
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Monitor daily open orders and backorders, proactively identifying potential shortages and proposing alternatives.
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Coordinate and track shipments, working closely with warehouse and transport teams to ensure on-time delivery.
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Manage operational complaints related to transport, packaging, or preparation issues, ensuring resolution and continuous improvement.
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Support logistics and operations reporting, tenders, and contract preparation.
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Participate in IT and process improvement projects to optimize customer service and operational efficiency.
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Minimum of 5 years' experience in logistics, operations, or customer-facing roles within supply chain or commercial environments.
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Strong problem-solving skills with the ability to proactively manage operational challenges and find practical solutions.
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Excellent communication and coordination skills, able to work confidently with internal teams, warehouse, transport partners, and customers at all levels.
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Detail-oriented, responsible, and reliable, with a focus on ensuring smooth operations and timely delivery.
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Proficient in English, Dutch, and French.
Exciting 3-month mission for experienced professionals, offering valuable exposure to logistics and operations, hands-on project experience, and competitive compensation. A great opportunity to contribute to a dynamic team and strengthen your skillset in a fast-paced environment.