Publiée le 18 juin
Mission du poste
Service Coordinator / Planner BelgiumEvery electric bus that departs on time and every truck that delivers goods sustainably depends on reliable charging. At Siemens eMobility Charging, we make sure that happens.As a Service Coordinator / Planner in Belgium, you keep our charging systems up and running. You manage service assignments, resources, and logistics—ensuring cases are handled efficiently, spare parts are available, and partners are ready to act. Your work keeps customers satisfied, SLAs on track, and e-mobility moving forward.Your roleYou will:Plan and coordinate service activities, from preventive maintenance to firmware updatesManage service orders and cases in your region, ensuring smooth execution end-to-endMonitor SLAs and KPIs for warranty and out-of-warranty cases, keeping customer satisfaction highDispatch field engineers and service partners, guaranteeing readiness and availabilityCoordinate on-site services for Siemens and third-party providersSecure spare parts, manage returns of defective components, and streamline logisticsOversee case management, work order planning, and service platform data qualityTrack firmware revisions, documentation, and compliance with service agreementsSupport development of service partners in alignment with regional goalsOptimize use of service resources and ensure profitability of SLA servicesWhat you bring3–5 years of experience in service coordination, planning, or project supportA bachelor's degree or equivalent practical experienceStrong organizational skills with the ability to connect people, processes, and prioritiesProven problem-solving skills and a proactive, energetic mindsetHands-on experience in coordinating technical projects or service activitiesBackground in technical industries (installation, construction, manufacturing) is a plusExcellent communication skills and a self-starter mentalityFluent in English (spoken and written); knowledge of Dutch and French is an advantageWorking at Siemens eMobility ChargingJoin Siemens eMobility Charging and drive the transition to a sustainable, electric world. Make a real impact by keeping electric transport moving. Work in a fast-growing e-mobility industry. Leverage Siemens' global innovation and resources. Collaborate with passionate colleagues who value teamwork and sustainability.Expect impact, not routine. Your work keeps electric transport running. Every resolved case helps cities, companies, and people move sustainably every day.Ready to take the next step?Apply now or contact our recruiter with questions. Join us and play a key role in powering the future of eMobility. Your work will directly support cities, companies, and people moving sustainably every day.About Siemens eMobility ChargingWe create fast‐charging and energy‐management solutions for buses, trucks, and large‐scale fleets. As part of Siemens, we deliver reliable, scalable technologies that drive global electrification forward.Our commitmentWe value diverse backgrounds, foster respect and integrity, and hold ourselves accountable. Join us to deliver excellent service and operations.@AGENCIES/THIRD PARTIES:Recruitment is managed internally; unsolicited submissionsare not welcome.
