Are you an experienced IT support professional with strong expertise in Azure and Microsoft 365? Do you enjoy solving complex issues, taking ownership of tickets, and making a real impact in a modern cloud-first environment?br/ We are looking for an L2/L3 Support Engineer to strengthen an international IT team and ensure smooth operations across cloud and infrastructure services.br/ br/ h2Function description /h2 ul liProvide second- and third-line support for Azure M365. /li liAnalyse, prioritise and resolve incidents using ServiceNow. /li liTroubleshoot and support issues related to: ul liAzure AD, Intune, Exchange Online, Teams SharePoint /li liWindows Server (migrations updates) /li liBasic networking (VPN, Firewall, switching) /li liPrinting and data reporting issues /li /ul /li liAutomate recurring tasks using PowerShell. /li liCollaborate on projects (migrations, ITIL processes, security testing). /li liWork proactively to improve processes and prevent incidents. /li /ul br/ h2Profile description /h2 ul li5+ years of IT support experience, including 2-3 years on L2/L3 level. /li liStrong knowledge of Azure Microsoft 365. /li liExperience with Windows Server Active Directory. /li liFamiliar with ticketing tools (ServiceNow is a plus). /li liFluent in English (Dutch or French is a plus). /li liProactive, hands-on and solution-oriented mindset. /li /ul br/ h2Offer /h2 ul liA challenging support role with strong focus on cloud technologies. /li liVariety: a mix of support and project involvement. /li liCompetitive salary package with extra benefits. /li liTraining and certification opportunities to boost your career. /li /ul