Overview
Join to apply for the Store Manager (w/m/d) role at waterdrop.
Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!
Become our new team leader in Bruges!
Responsibilities
* Maximise contribution by achieving budget sales and controlling costs.
* Manage store costs while delivering on store objectives.
* Report weekly figures accurately to monitor store performance and opportunities to improve.
* Ensure that team recruitment and scheduling is maintained in line with budgets.
* Manage the content and frequency of the teams training to develop and motivate in order to achieve highest possible levels of customer service and performance.
* Manage the overall customer experience bringing to life the waterdrop brand values.
* Provide opportunities for future store managers for succession planning.
* Manage the performance and development of the management team.
* Manage the store presentation including cleanliness, visual display and merchandising to reflect our brand.
* Provide feedback and information on product performance and development to appropriate departments.
* Maintain open communication up and down within the store, across to other departments and ultimately our customer.
* Lead on opportunities for store events, marketing and sales opportunities within the local area.
* Manage time and priorities effectively in store.
* Ensure store visits by the senior waterdrop management team are always a positive experience.
* Responsible for adherence within the store of all company policies and procedures.
* Responsible within the store for health and safety compliance.
What You Bring To The Table
* Experience of work in an environment where high emphasis is placed on customer service, product presentation and commercial management.
* Understands own store's KPIs, objectives, how they are performing and what can positively influence them.
* Ability to accurately report sales figures and store performance to senior management team.
* Ability to manage and coach people individually and teams.
* Experience in recruiting and training a high performing team.
* Strong communication and interpersonal skills through a collaborative approach with all stakeholders.
* Self-motivated and driven to deliver standards and results.
* Ability to positively influence commercial and operational areas.
* Flexibility and ability to adapt your own style to situations.
* Ability to manage change effectively.
* Effective delegation.
* Open to self-improvement, development and feedback to aid personal, store and team performance.
* Resilient, showing problem solving skills and dealing with daily challenges.
What We Offer You
* An ambitious and international team with whom fun is by no means neglected.
* Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
* Discount on your on- and offline waterdrop purchases and many free merchandising items.
* Legendary team events and qualified training.
* Competitive salary.
* Possibility to receive a bonus when targets are met.
Wanna drop in? Just send us your CV via the application button.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Food and Beverage Retail
Oostkamp, Flemish Region, Belgium
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