Senior IT Program ManagerAbout the OrganizationOur client is a major public-sector organization responsible for delivering large-scale services to citizens and businesses. The organization is undergoing significant digital transformation initiatives and is investing heavily in modernizing its information systems, processes, and service delivery capabilities. Operating in a complex stakeholder environment, it manages numerous strategic programs that require strong governance, coordination, and alignment between business and IT teams.The RoleWe are seeking an experienced Senior IT Program Manager to lead and coordinate a portfolio of strategic technology projects supporting major business transformation initiatives.In this role, you will act as the key interface between business stakeholders, project managers, and IT departments, ensuring that all projects within your program are aligned, synchronized, and delivered successfully. You will provide governance, oversight, and strategic direction across multiple interconnected projects while ensuring adherence to budget, timelines, quality standards, and organizational objectives.The position requires a strong combination of program management expertise, stakeholder engagement, leadership, and a solid understanding of software delivery and digital transformation environments.Key ResponsibilitiesProgram Leadership & GovernanceLead and coordinate multiple IT projects within a strategic program.Define and maintain the overall program roadmap and delivery strategy.Ensure alignment between business objectives and technology initiatives.Represent the IT organization in business steering committees and governance forums.Establish effective governance structures and decision-making processes.Stakeholder ManagementIdentify and engage key stakeholders across business and IT functions.Clarify roles, responsibilities, and accountability across the program.Facilitate communication and collaboration between all parties involved.Build strong relationships with senior management and executive stakeholders.Planning & Delivery OversightDevelop and maintain comprehensive program plans covering scope, timelines, resources, budget, quality, security, and performance objectives.Manage dependencies and interconnections between projects.Define delivery priorities in collaboration with business and IT leadership.Ensure all projects contribute effectively to the overall program objectives.Budget & Resource ManagementMonitor consolidated program budgets and financial performance.Ensure efficient allocation and utilization of resources.Work closely with delivery managers and technical leads to manage team capacity and workload planning.Anticipate resource constraints and implement mitigation actions when required.Risk & Performance ManagementIdentify and manage program-level risks, issues, and dependencies.Establish and monitor key performance indicators (KPIs).Drive corrective and preventive actions to maintain delivery objectives.Escalate critical issues when necessary and ensure appropriate resolution.Reporting & CommunicationConsolidate program reporting for executive management and governance bodies.Organize and facilitate program meetings, steering committees, and review sessions.Maintain accurate documentation, meeting records, and action plans.Promote transparency and information sharing across the program.Quality Assurance & Delivery ConsistencyReview and validate key project deliverables to ensure consistency and alignment across the program.Support adherence to quality, architecture, security, and operational standards.Ensure that project outcomes contribute effectively to the intended business benefits.Coaching & LeadershipProvide guidance and support to project managers and delivery teams.Promote best practices in project and program management.Drive change management and stakeholder adoption initiatives.Foster collaboration, accountability, and continuous improvement across teams.Required Experience & SkillsProgram & Project ManagementExtensive experience managing large-scale IT programs composed of multiple concurrent projects.Proven track record in program governance, planning, budgeting, and stakeholder management.Experience delivering complex digital transformation initiatives.MethodologiesExpert knowledge of Agile delivery methodologies and Agile principles.Strong practical experience with PRINCE2 and PMI/PMBOK frameworks.Experience applying formal Program Management methodologies in diverse environments.Technical UnderstandingStrong understanding of the Software Development Life Cycle (SDLC).Ability to review and understand functional, technical, and architectural documentation.Familiarity with software quality standards and best practices.Ability to interpret UML and BPMN models.ToolsMicrosoft Office Suite (Excel, PowerPoint, Word).SharePoint and Microsoft Teams.Project Portfolio Management tools such as Microsoft Project, Planisware, Clarity, or Sciforma.Azure DevOps or similar project tracking tools.Leadership & CommunicationExcellent communication and stakeholder management skills.Ability to influence and engage senior executives and decision-makers.Strong coaching, mentoring, and change management capabilities.Proven experience leading multidisciplinary teams in complex environments.Preferred QualificationsExperience working within public-sector or highly regulated environments.Knowledge of public procurement and tendering processes.Experience managing large-scale transformation programs involving multiple stakeholders, departments, and technology teams.