You will be in charge within the Customer Service department for all order to cash administration and logistic support related to existing key accounts (export)
This means you will have to take care of
* All kind of product and delivery related communication
* Info exchange with customers and the external sales team on one side and the customer service dept. of inter-company entities in the Netherlands, Finland, Czech Republic, Poland, Denmark, Hungary, Austria and Switzerland on the other side
* Investigation of product availabilities
* Order handling, input till invoicing in AX Dynamics
* Investigating road freight rates and booking transports
* Follow up on order status
* Data management
* General office tasks
* Flexible, dynamic and hands-on person with a good portion of common sense
* Excellent communication skills (oral and written) in English and Dutch.
* Previous successful experience in supporting sales teams and in orchestrating customer requests. Experience in the field of customer service/commercial service is an asset.
* Good IT skills (Knowledge of MS Office and experience with an ERP environment). AX Dynamics or Dynamics 365 knowledge is an asset
* Works accurate and has good organizational skills
* Quick learner and can adapt easily in a fast changing environment
* Positive mindset and team player
* Customer service oriented
* Interested in sales and administration
* Problem solver
* No nine to five mentality
* Polyvalent and likes challenges
* Stress resistant
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Fixed contract after successful interimperiod
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Salary + meal vouchers (€8) + insurances
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Driven & competent team
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A lot of learning opportunities
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Flexible working hours
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Home office (2 days)
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20+12 ADV days