Content Management Expert (Webmaster)
About the Role
We are looking for a Content Management Expert (Webmaster) to support the management and evolution of an internal knowledge management platform used across EU institutions.
The platform is built on Microsoft SharePoint Online and serves as a central hub for guidance, templates, processes, and news related to financial and administrative topics. It is used by thousands of staff across EU institutions, bodies, and agencies, generating a high volume of monthly interactions.
You will join a small team responsible for the day-to-day management, quality, and continuous improvement of the platform, working closely with a large network of internal content providers.
Your Responsibilities
Manage and maintain content on a SharePoint Online communication site
Ensure high-quality, clear, and well-structured content in English
Coordinate and support a network of internal content contributors
Maintain and optimise information architecture, metadata, and permissions
Edit and publish pages using advanced SharePoint functionalities and web parts
Improve user experience and navigation across the platform
Manage content libraries, lists, and structured information
Respond to content updates and requests from users and contributors
Contribute to the continuous improvement of the platform
Your Profile:
Experience
Experience managing SharePoint Online communication sites
Experience in web content management and editorial processes
Experience working with multiple stakeholders or distributed content contributors
At least 6 years of experience
Technical Skills
Advanced knowledge of Microsoft SharePoint Online
Experience managing libraries, lists, metadata, permissions, and term store
Advanced page editing and web part usage (including PnP Search)
Familiarity with Power Apps and Power Automate in a SharePoint environment
Understanding of UX and UI principles for web platforms
Soft Skills
Excellent writing and editing skills in English
Ability to simplify complex or technical information
Strong collaboration and communication skills
Ability to work proactively and in an agile manner
Comfortable working with large networks of contributors