POSITION PURPOSE
Work in the F&B outlets to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. Be prepared to work all different shifts within the Restaurant service, banquet service, room service, bar service, club lounge service. The trainee will have an introduction and notions of the conventions department, an overview of the F&B manager’s tasks an introduction to the Cost control department.
MAIN DUTIES AND RESPONSIBILITIES
1. Provide excellent guest service by discovering all our guests needs and acting on these needs promptly, effectively and with confidence
2. Work across all areas of Gullivers, the Lobby Bar and during our various events, to ensure that guest expectations are exceeded and standards are consistently maintained
3. Liaise and communicate effectively with all departments to ensure seamless transfer of information
4. Be fully conversant with all Gullivers, the Lobby Bar and the banquet policies and procedures
This list is subject to change
SKILLS AND ABILITIES
5. Requires good communication skills
6. Thorough knowledge of food products, standard recipes and proper preparation
7. Quick learning and good memory
8. Should be able to anticipate, understand and effectively respond to the “internal customer”, meaning employees
9. Walking and standing are required during the working day
10. Ability to be confidential about all the information’s regarding the guests
11. Fluent French and English spoken and written. Dutch a real asset. Any other languages are welcome
12. Accurate in its daily work.
BENEFITS
The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values, which are open to the whole world, in order to develop an international professional career.
During your internship period, you will be entitled to:
13. An allowance of 750€ /month (overseas students) and 350€ /month (Belgian students)
14. Uniform foreseen and laundered by the hotel
15. Free meals in the canteen during working hours
16. Free transportation by use of the public transport between residence in Belgium and the hotel
17. Free access to the hotel’s fitness room
18. Discount rate in the hotels of the Marriott International group.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.