As a Senior IT Manager for our client, you will be in charge of the following responsibilities :
* Define the IT strategy aligned with the organization's overall strategy.
* Lead IT projects in coordination with stakeholders (monitor development and production rollout of system changes).
* Validate delivered solutions and ensure proper functional implementation.
* Ensure maintenance of applications and systems (with external support if needed).
* Implement IT governance processes to ensure compliance, security, and quality of information systems.
* Ensure regulatory compliance of IT solutions (GDPR, cybersecurity, IT audits).
* Follow up on IT audits: respond to inquiries and implement auditors' recommendations.
* Oversee incident and support request management, ensuring continuous service for business users (via IT Officer and external IT provider).
* Ensure compliance with NIS2 requirements.
* Internally lead the compliance project.
* Implement and supervise IT security, data privacy, and risk management measures.
* Develop and maintain business continuity and disaster recovery plans (BCP/DRP).
* Draft RFPs, analyze proposals, and assist in selecting suitable functional solutions.
* Optimize IT costs and ensure strict budget tracking; monitor system performance and ensure ROI on tech investments.
* Define KPIs to track IT performance and cybersecurity risk protection effectiveness.
* Coordinate IT operational activities to ensure quality, rigor, and timely delivery.
* Act as the technical reference for tools, infrastructure, and information systems, and assist in resolving complex issues.
* Facilitate collaboration with other departments by representing IT in cross-functional projects.
* Oversee relationships with external providers (software vendors, hosting services).
The ideal Senior IT Manager for this position would have the following skills :
* Degree in Computer Science, Information Systems Management, Engineering, Finance, or Business with an IT specialization.
* At least 5 to 10 years as an IT Manager.
* Experience managing IT infrastructure and user support.
* Experience in IT project management, process improvement, and vendor oversight (including budgeting and risk management).
* Experience in securing information systems and managing cyber risks.
* Fluency in French, Dutch and English is mandatory.
* IT Infrastructure: Windows Server, Active Directory, Virtualization.
* IT Security: Knowledge of GDPR, IT audits, and especially cyber risk management (NIS2 requirements, IT security standards and tools like firewalls, identity management, Microsoft Defender).
* Cloud & Collaboration: Microsoft 365, Azure, SharePoint, Teams.
* Network Management: TCP/IP, VPN, secure Wi-Fi.
* Management Systems: ERP (Odoo), document management systems (DMS).
* Monitoring & ITSM Tools: Azure Portal, Microsoft Admin Center, Intune.
* Position in Brussels
* Flexible work environment
* Lot of possibilities to develop new projects
* Accompany the digital transformation of our client