As part of its continued growth and ambition in Belgium, CMA CGM Belgium is looking for a Head of Sales to lead, develop, and drive the Belgian sales organization in line with Group strategy and commercial objectives.
ABOUT THE ROLE
As Head of Sales Belgium, you define and execute the commercial strategy for the Belgian market, translating Group objectives into concrete action plans and sustainable results. You lead and empower Sales Managers and teams to engage their customer portfolios, grow volumes, diversify revenue streams, and continuously improve customer experience, while acting as a true ambassador of CMA CGM’s image and values.
The key responsibilities of the Head of Sales are as such :
Define and drive the Sales Strategy for Belgium, fully aligned with Group and Cluster objectives.
Lead, structure, and continuously improve the Belgian sales organization, enabling teams to deliver strong sales performance and customer engagement.
Validate, challenge, and monitor business and action plans developed by Sales Managers and Account Managers, ensuring execution excellence.
Drive volume growth, acquisition and development of key customers, and diversification through maritime, value added services, inland solutions, digital products, and cross selling within the CMA CGM Group.
Coach, support, and develop Sales Managers and Executives, building strong commercial capabilities, engagement, and future talent.
Implement and use management and performance tools (incl. CRM) to monitor effectiveness, discipline, and results, and proactively initiate corrective actions when needed.
Actively represent CMA CGM Belgium within the maritime and logistics ecosystem, building a strong external network and participating in relevant industry events and associations.
Report transparently on performance, progress, and challenges to internal stakeholders (Trade, Cluster CCO, GM, ERO, HO).
Ensure consistent execution of the Belgian commercial strategy while improving customer satisfaction and loyalty.
Minimum 10 years of experience in sales, trade, or commercial operations within the maritime or logistics industry.
Proven people leadership experience, with a strong track record in developing teams, coaching managers, and building high performing organizations.
Strong business planning and strategic thinking skills, with the ability to translate strategy into measurable results.
Excellent communication, presentation, and influencing skills, both internally and externally.
Comfortable operating in a fast paced, international, and constantly evolving environment.
Fluent in Dutch/Flemish and English .
Strong customer focus, result driven mindset, and commitment to continuous improvement and customer experience.
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