Job Description:
We are looking for a skilled Technical Support Specialist to join our team.
In this role, you will be responsible for providing expert technical support to clients and sales engineers via various communication channels.
You will also play a key role in training colleagues and clients on our product lines, as well as assisting with new product launches by developing training materials and providing knowledge sharing sessions.
This is an exciting opportunity for someone who is passionate about technology and customer service.
Salary
We offer a competitive salary and bonus system, ensuring that your hard work is recognized and rewarded.
Job Description
As a Technical Support Specialist, you will be responsible for:
* Providing expert technical support to clients and sales engineers via email, phone, video, or face-to-face.
* Training colleagues and clients on our product lines.
* Assisting with new product launches by developing training materials and providing knowledge sharing sessions.
Required Skills and Qualifications:
To be successful in this role, you will need:
* A degree in technical engineering (mechanics, electronics).
* First experience in customer service or technical support.
* Fluent English language skills in speaking and writing.
* An interest in technology and technical products, with on-the-job training provided.
* Good problem-solving and communication skills.
* A valid driver's license.
Benefits:
We offer a range of benefits, including:
* Competitive salary and bonus system.
* Extensive product training.
* Hospitalization and group insurance.
* Meal vouchers and eco-cheques.
* Public transportation reimbursement.
What We Offer:
At our company, we value our employees and offer a range of benefits to support their well-being and career development. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.