Unifiber is a management company dedicated to the design, planning, construction, operation, and maintenance of a cutting-edge fibre-to-the-home (FTTH) network across Wallonia. Founded in 2021 as a joint venture between Eurofiber and Proximus, Unifiber plays a key role in accelerating the region’s digital transition. Its objective is clear: to make 600,000 households and SMEs connectable to fibre by 2028, bringing ultra-fast, stable, and sustainable broadband to more than 60 cities and municipalities across Wallonia. As a IT support engineer your primary responsibility is to manage our IT applications, our office IT and interfacing to our external partners. The ideal candidate will be a tech-savvy individual with good communication skills, ready to handle a broad variety of IT tasks and assist our IT manager in daily operations and improvements. Responsibilities: Act as the initial point of contact for IT-related queries Provide prompt assistance in diagnosing and resolving IT issues Manage accounts and access for employees and external partners Troubleshoot issues between internal- and external systems Collaborate on IT projects, such as the rollout of new applications and functionalities Support the implementation of cybersecurity measures Competencies: Proven experience 3-5 years Fluent in French and English with good written and oral communication skills Quick learner, comfortable with modern tools Pleasant and patient communicator Computer science-oriented education or technical background Positive, problem-solving attitude Taking pro-active responsibility/ownership Specific Knowledge which is a benefit: SQL (Postgresql) Log analysis (Graylog) Monday GO Appeee Zendesk Powerbi Microsoft Specific : Teams / Sharepoint QGIS Unifiber’s culture is based on efficiency, participation, and accountability, fostering an environment where collaboration and high performance go hand in hand. Their five core values define how they work and interact: One Team – A united group where collective goals take precedence over individual ones. Collaboration and mutual support drive success. Simplicity – An agile organisation that avoids unnecessary complexity and bases decisions on facts and data. Partnerships – A commitment to fair, win-win relationships within their ecosystem. Top Performance – A drive for excellence, professionalism, and operational rigour in all aspects of the business. Passion & Fun – A culture of enthusiasm and positivity, where achievements are celebrated, and balance is valued. If you have an interest in this position, please send you CV and covering letter to jobs@unifiber.be