For an insurance customer in Brussels, we are searching for a freelance Business Analyst KYC Automation.
This position is strictly a Business Analyst role. It is not a Functional Analyst position, and it does not involve writing technical specifications or performing system-level functional design. The focus is on business process analysis, regulatory interpretation, KYC optimisation, and bridging business with IT.
Responsibilities
* Analyse and challenge existing KYC processes and data management practices.
* Define and formalise business requirements according to quality standards.
* Identify process, data, and operational impacts related to KYC/AML obligations.
* Ensure clear understanding between Business, Compliance, Operations, and IT.
* Translate business needs into conceptual requirements, without producing technical specifications or system design documents.
* Prepare and execute business process tests and calculation validations.
* Support UAT by ensuring that implemented solutions meet business expectations, not by performing functional system analysis.
* Act as a business intermediary, ensuring alignment between business teams and IT delivery teams.
* Provide regular reporting on progress and risks.
* Facilitate collaboration with stakeholders (IT, Operations, Business, Distribution, Compliance).
* Build trustful relationships with internal clients and external partners.
Profile
* Solid understanding of KYC/AML regulatory obligations in a life insurance context.
* Familiarity with identity verification processes and risk-based approaches.
* Business Analysis Skills (not Functional Analysis)
* Proven experience as a Business Analyst in insurance or banking.
* Mastery of at least one recognised business/process analysis methodology.
* Knowledge of the life insurance contract lifecycle and value chain.
* Ability to identify business triggers for recertification and periodic reviews.
* Ability to map, analyse, and improve KYC processes.
* Strong critical thinking and ability to challenge business needs.
* Ability to translate business needs into high-level requirements, not technical specifications.
* Able to determine the right level of abstraction depending on the audience.
* Familiar with data constraints and data quality considerations.
* Understanding of service-oriented architectures (APIs, microservices) from a business impact perspective.
* Understanding of automation solutions and their business applicability.
* Able to act as a bridge, not a functional designer.
* Clear and structured communication with Business, IT, and Compliance.
* Experience facilitating workshops and co-creation sessions.
* Strong commitment to quality and deadlines; pragmatic and solution-oriented.
* Client-focused and results-driven.
* University degree in mathematics or equivalent experience.
* Minimum 5 years of experience in life insurance or banking.
* Proficient in French and English; Dutch is a plus.
* Autonomous, proactive, structured, and adaptable.
Pre-screening Questions
* Walk me through a KYC process you improved. What was wrong, what did you change, and how did you measure the impact?
* When business and IT disagree on a requirement, how do you resolve it?
* Explain a complex regulatory requirement (KYC/AML) to a non‑expert. How would you make it understandable and actionable?
Additional Details
SENIORITY: Senior
START DATE: ASAP (May)
DURATION: 6 Months
EXTENSION: Yes
CONTRACT: Freelance
LOCATION: Brussels
ONSITE POLICY: Flexible
HOURS PER WEEK: 40
LANGUAGES: Fluent French, Dutch/English a bonus
INTERVIEW PROCESS: 1 stage
If you are interested, please forward your updated resume to to be considered.