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Account manager (de/eng)

Bruxelles
Optimy
Directeur de clientèle
Publiée le Publiée il y a 23 h
Description de l'offre

MISSION

At Optimy, we believe that corporations can, and should, be a force for good.

Our SaaS platform enables global companies to manage and measure their social impact through grants, volunteering, donations, and sponsorships.


More than 350 organizations in over 30 countries, including Airbus, AXA, Roche, Michelin, Diageo, and Air France, rely on Optimy to power high-impact programs aligned with their values.


With over 1.5 million projects managed and a 93% customer retention rate, Optimy is a recognized leader in the social impact tech space. As we continue to expand in German Speaking Europe, we’re looking for a Belgium-based Account Manager to drive growth within our existing customer base.



What you’ll do

As an Account Manager focused on expansion, your role is to grow revenue from an existing portfolio of high-potential clients across Europe. You will not be responsible for day-to-day support, these are handled by our dedicated support and Implementation teams.


Your core mission is to identify, qualify, and close upsell and cross-sell opportunities, helping our customers unlock new value from the Optimy platform. You will own the full commercial cycle of expansion deals, including discovery, demo, negotiation, and closing.



Responsibilities


Expansion & Growth

* Own a portfolio of existing customers selected for expansion potential
* Identify new business opportunities within your accounts (e.g., new modules, use cases, departments, or entities)
* Lead the full sales cycle of expansion deals: from discovery and qualification to demo, proposal, and closing
* Drive consistent pipeline generation and meet/exceed your quarterly ARR expansion target


Customer Engagement & Strategic Selling

* Become a strategic partner to your customers, with a deep understanding of their structure and objectives
* Position new value through tailored storytelling, ROI discussions, and product demonstrations
* Navigate complex buying groups (procurement, CSR, ESG, IT, operations, etc.) with confidence and structure


Internal Collaboration

* Coordinate with the Implementation & Customer Support teams for seamless delivery
* Share insights from the field with Product and Marketing
* Contribute to continuous improvement of playbooks and sales enablement content



ABOUT YOU

Background

* 5+ years of experience in account management or business development (ideally in a B2B SaaS environment with complex sales cycles).
* Demonstrated success managing a customer portfolio and consistently growing revenue through expansion
* Scale-up experience in a fast-paced, high-growth environment is a plus.
* You’re hands-on, ambitious and have experience in a grass-roots business development role
* You have a customer-first mindset and the ability to analyze customer data and identify revenue opportunities.


Skills

* Familiarity with HubSpot (CRM), LinkedIn SalesNav and other sales tools is a plus
* Empathy and active listening skills
* Great communication and interpersonal skills
* Closing skills
* Language requirements: Fluency in English and German is required.


Practical Information

* Hybrid
* Start ASAP
* You have an EU citizenship or a valid Belgian work permit
* Optimy also welcomes applications from contractors and freelancers


OUR OFFER

* A competitive package tailored to your experience, with room to grow as you do
* A flexible hybrid work model with the possibility to work fully remotely, while staying connected with the team by occasionally visiting our Brussels office


For Full-Time Employees based in Belgium:

* Monthly net fees
* Meal vouchers
* Annual eco-vouchers
* Transportation costs reimbursement
* Hospitalization insurance (DKV)


ABOUT US

We believe corporations can be a force for good, and at Optimy, we make that vision a reality.

Our mission is to empower corporations to maximize their positive impact while minimizing their operational costs. The Optimy platform is the most configurable solution for managing grants, volunteering, donations, and sponsorships. We help over 350 forward-thinking customers in 30 countries run impactful programs, managing more than 1.5 million projects in 22 languages.


Why join Optimy?

We’re not just a tech company; we’re a community of passionate changemakers from over 10 countries, united by the goal of creating positive change in the world. Our diverse, agile team of 50+ professionals thrives in a culture of collaboration, innovation, and inclusivity. Whether you’re driven by technology or purpose, you’ll find meaningful opportunities to grow and make a difference here.


Be part of something bigger.

At Optimy, your work helps leading organizations create lasting social impact. Join us and contribute to projects that truly matter, in a dynamic, flexible work environment that champions your professional growth.


Equal Employer

Optimy provides equal opportunities to all qualified candidates regardless of race, color, religion, age, gender, gender expression, sexual orientation and marital status.

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