Role: Operations Manager
Location: Leuven
As Operations Manager, you ensure that the office, systems, and processes run smoothly. You are the go-to person for operational efficiency, IT coordination, and internal support, enabling our accountants and advisers to focus on clients.
Key Responsibilities
* Manage and optimize daily operations of the HQ
* Oversee internal IT systems, infrastructure, and digital tools
* Act as first point of contact for internal IT issues and user support
* Coordinate external IT partners (software providers, network, security)
* Monitor system performance, data security, access rights, and backups
* Improve workflows through automation, standardisation, and process optimisation
* Support capacity planning, KPIs, and operational reporting
* Translate strategic goals into practical operational initiatives
Your Profile
* 5+ years' experience in operations, or IT-enabled roles
* Experience with Microsoft 365, cloud environments, and user management
* Knowledge of Network, hardware, and workplace IT setups is ideal
* IT security, GDPR awareness, and access control
* Hands-on, solution-oriented, and comfortable supporting end users
* Fluent in Dutch, good working knowledge of English
Offer:
* Competitive salary of gross
* Full benefits package- Company car, fuel card, meal vouchers, bonus etc.
* Flexibility to work remotely (50%)