About Us
For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium. ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.
About the Job
Great assignments await you with our key account clients in rich and varied environments.
Within the infrastructure teams, the Windows System Engineer is a technical referent, recognized by his or her strong expertise in one or more technologies associated with the operating systems implemented by BNPP, transfer tools, web servers or application servers, but also containers and container orchestration solutions. He/she is in charge of managing the technical base [OS] and the infrastructures that underpin it in a context of development of Cloud solutions.
Responsibilities
* Maintain in operational condition the services of the perimeter, and guarantee safety and efficiency
* Carry out studies, contribute to transformation projects and deploy technical solutions
* Be part of a continuous improvement process
* Be the referent of suppliers to manage technical aspects
Additional Responsibilities
* Define standards, engineering rules, Configuration Management processes and tools.
* Build deployment infrastructures
* Automate recurring operating gestures
* Participate in the optimization of operated server environments
* Ensure the maintenance in operational condition of the infrastructures of its perimeter, including in particular
o Incident management
o Diagnosis of failures
o Eradication of problems
o Assessment and remediation of risks, particularly related to security and continued service
o Obsolescence management
o Formalization of the procedural framework supporting the realization of operational processes
o Support
o On-call duty
o The evolution of the infrastructure
* Install and maintain cluster environments in operational conditions.
* Carry out studies, contribute to transformation projects and deploy technical solutions.
* Produce prototypes and deploy the most appropriate technical solutions in collaboration with the business lines.
* Automate recurring operating gestures
* Participate in the optimization of operated server environments (performance audits, system tuning)
* Transform current activities to an orchestrated on demand mode.
* Listen to new solutions and prospects for changes in technologies, tools and methodologies used
* Optimize costs.
Skills & Qualifications
* IT infrastructure
* Knowledge on Cloud (IaaS, PaaS)
* IT and cyber security
* Architecture
* Good knowledge of Windows in enterprise environment (workstation & server L3 support)
* Engineering experience: designing, implementing, maintaining and troubleshooting
* Powershell scripting
* Problem determination, workaround resolution, root cause analysis, major incident management
* SQL
* Orchestrator
* SCCM
* Active Directory
* DNS
* NAS
* FaaS
* ITIL
* Management of production operations
* Ability to define relevant performance indicators
* Follow customer processes for projects, incident and change management
* Work in Agile Way Of Working
* Standalone and team worker, analytical minded, meets commitment, works in a dynamic and multi‑cultural environment, flexible, customer‑oriented, risk aware
* Ability to collaborate and work in team
* Results‑oriented
* Creativity & Innovation / Problem‑solving skills
* Ability to establish and activate networks
* Ability to understand, explain and drive change
* Motivated self‑starter, process‑oriented with high attention to detail
* Flexibility (extra effort may be required in peak periods)
* Always conscious about continuity of services
* Ready to provide support outside of business hours (on‑call)
Salary
Salary conforms to experience.
About You
* At least 3 years of professional experience in IT
* Fluent in English is preferred
* Eager to learn, motivated and curious
Benefits
* Hospitalization insurance (partner/children included)
* Group insurance
* Dental insurance (partner/children included)
* 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
* 11 days recovery time work 38/40 per year (annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
* Representation fee net per month
* Internet fee of €40 per month
* Company car with national fuel card OR public transport reimbursed OR mobility package
* Daily fee of €5.50 net per day provided
* Subscription GSM unlimited calls for Belgium (ITS subscription)
* Training plan (e‑learning – certification at ITS charge)
Additional Advantages
* Being a rather small team in Belgium (6 in back‑office), we’re very close to each consultant and you can grow with us and our clients.
* Regular follow‑up (every 3 to 6 months depending on needs)
* Regular teambuilding events (every 3 months more or less)
* Flexibility and trust
* Benefits of being part of a larger group (ITS Group) with access to resources and a larger team of experts
* Co‑optation system because sharing is caring
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