Job Overview
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We are seeking a skilled Operations Engineer to join our team. As an Operations Engineer, you will play a crucial role in maintaining advanced DataMiner systems by resolving customer issues, ensuring maximum service availability, and providing consultation to help customers realize the full potential of their system.
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Main Responsibilities
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* Maintain advanced DataMiner Systems by resolving customer issues.
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* Ensure that issues get addressed to guarantee maximum service availability.
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* Provide consultation to help customers realize the full potential of their system.
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* Work closely together with both squad and chapter members in an agile environment.
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* Maintain high-quality standards and provide internal departments with product feedback.
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Requirements
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To be successful as an Operations Engineer, you will need to possess a strong technical skillset, excellent communication skills, and the ability to work effectively in a fast-paced environment.
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Tech Requirements
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* Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting, and Wireshark.
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* Basic knowledge of C# is preferred, or good experience with a similar language.
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* Experience with HTML, XML, client-server systems, and SNMP.
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* Strong affinity with MS Windows operating systems.
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* Basic familiarity with HFC broadband, IPTV, broadcast, and satellite systems is a plus.
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Your Competencies
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You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many people. All very exciting But it also calls for a special kind of mind- and skillset.
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We're Looking For Someone Who Can
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* Adapt quickly to new situations.
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* Be communicative and have strong interpersonal and organizational skills.
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* Think logically and be customer-oriented.
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* Have natural technical insight.
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* Have good verbal and written communication skills in English.
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* Have a bachelor's, master's, or doctorate degree in ICT, Software and/or Telecom.
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