Mission Build, contract, launch, and continuously manage a best-in-class network of Delivery Service Partners (DSPs) to enable our company to start last-mile operations in the Netherlands and Belgium, delivering a seamless customer experience, competitive cost, and sustainable logistics practices.
Negotiate commercial terms, SLAs, carbon-reduction targets, and data-sharing requirements.
Build total cost of ownership (TCO) models and scenario analyses to support executive decision-making.
- Lead due diligence visits (hubs, micro-fulfilment centers, rider fleets) and compliance checks (ADR, GDP, ISO, labor law).
monitor KPIs and lead root-cause analysis until successful handover to Operations.
- Ongoing Vendor Management
Monitor operational KPIs (OTD, first-time delivery rate, shrinkage, CSAT/NPS, CO2 per parcel) and partners' financial health.
Drive contract renewals, rate reviews, capacity planning (Peak/Black Friday/Christmas), and contingency strategies.
- Develop sourcing playbooks, contract templates, risk registers, and audit protocols for the Benelux roll-out.
Mentor junior analysts and foster a data-driven, customer-centric culture within the logistics team.
Bachelor's or Master's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
~7+ years' experience in strategic sourcing or vendor management within parcel, e-commerce, 3PL, or express logistics.
~ Proven track record of running complex RFPs and negotiating multi-million-euro contracts.
~ Fluent in English; good command of Dutch or French (both is a plus).
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