About the Role
We are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for developing new business and managing sales activities to provide full service to customers in the assigned territory.
Responsibilities
1. To achieve Sales revenue, Gross Profit and Product mix targets set for the territory.
2. To develop and close business with new customers and to grow new business with existing customers based on the overall business strategy and a focused account management plan.
3. To be the primary sales contact for the assigned hospitals and regularly provide in-service visits.
4. Drive the development and implementation of the specific business strategies and tactical plans to achieve the targets set.
5. Presents and lobbies for the solution with all relevant key decision makers within the assigned hospitals, including OR management, purchasing, pharmacist, infection prevention and finance.
6. Negotiates pricing with customers and ensures contracts are in place & renewed on a timely basis.
7. Develops and works with a structured account management plan, focused on the best profitable opportunities in the territory.
8. Lobbies within target accounts during the pre-tender phase and actively cooperates with the tender team on new tender opportunities to ensure that our offers present the best value. Provides insight on competitive offers.
9. Sets up solid implementation plans to ensure successful completion of evaluations and conversions in the OR.
10. Trains new customers on the adequate usage of the products to accelerate new business implementations.
11. To document and update business opportunities, customer contact details, action plans and progress of related activities in at regular intervals as agreed with line manager.
12. To promote product benefits, advantages & support to target sites in line with marketing directives.
13. Observe and communicate competitor activity to the organisation.
14. Complete all administration, reports & requests within guidelines & on time.
15. Ensure effectiveness of journey plan on a regular basis to ensure maximum levels of service.
16. Maintain local promotional activity budget & samples budget spend.
17. Perform all necessary duties as directed by the Manager.