Soncotra is looking for an experienced and motivated Quality Manager to strengthen the team and support the commitment to operational excellence. In this key role, she/he will oversee our Quality Management System (QMS), ensure compliance with industry standards, and drive continuous improvement across the organization. Manage and maintain all procedures, work instructions, and related overview listsCoordinate and follow up on change requests (control of changes)Organize and manage the yearly SWOT analysis for all employeesPlan, coordinate, and manage all external audits (certification audits & customer audits)Perform internal audits for all employees and ensure follow-up of corrective actionsConduct subcontractor audits based on an annual audit plan, in collaboration with the Carrier Manager, and manage all related documentationMaintain, update, and improve all relevant risk analyses (e.G., DR/BV plan, general transport risk analysis, etc.) Proven experience as a Quality Manager, preferably within the transport or logistics sectorStrong sense of cooperation, organization, and structured working methodsExcellent communication and coaching skillsSolid knowledge of quality systems and standards, including ISO9001, GDP, Ecovadis, CybervadisMultilingual proficiency: Dutch, (French), and English, both spoken and writtenHigh level of accuracy in documentation and reporting A dynamic role with real impact on the organization's quality cultureThe opportunity to shape and strengthen our QMS and audit processesA collaborative environment where quality, safety, and continuous improvement are centralRoom for professional growth and development Change Requests, Quality systems, Work Instructions, Coordination, Audit, Risk Analysis, Documentation, Logistics, Communication, Iso 9001, Internal Auditing, Annual Audit Plan, External Audit, Transport, Reporting, Onchange, Corrective Actions, SWOT analysis, Multilingualism, Client Audit, Coaching, Transport logistics