We are seeking a skilled Infrastructure Implementation Specialist to join our technical team.
About the Role
This is a dynamic position that blends presales consultancy and post-sales implementation, requiring a deep understanding of infrastructure technologies and client-facing experience. You will collaborate closely with Sales, solution architects, and project teams to design, implement, and support enterprise-grade IT infrastructure projects for our clients.
Key Responsibilities
* Pre-Sales Support:
* Engage with clients and internal stakeholders to gather requirements related to Virtualization, Storage, and data protection needs.
* Design tailored infrastructure solutions involving technologies such as VMware, Hyper-V, SAN/NAS Storage systems, and enterprise backup platforms.
* Prepare and deliver technical presentations, solution architectures, and proposals.
* Participate in RFP/RFI responses, creating technical content aligned with customer expectations.
* Collaborate with solution architects and Sales to scope and cost solutions accurately.
* Post-Sales Implementation:
* Lead or support the deployment and configuration of Virtualization platforms (e.g., VMware vSphere, Microsoft Hyper-V, other hypervisor...).
* Implement Storage solutions (e.g., Dell, HPE, Purestorage, Huawei, IBM, ...) and configure SAN/NAS environments.
* Deploy and integrate backup, high-availability and disaster recovery systems.
* Conduct system testing, validation, and user acceptance procedures.
* Troubleshoot and resolve technical issues during deployment and handover phases.
* Provide documentation and technical training to clients or internal teams post-implementation.
* Collaboration & Project Support:
* Work with project managers and cross-functional teams to ensure timely delivery of solutions.
* Maintain detailed project documentation, including designs, configurations, and change logs.
* Provide post-deployment support, tuning, and knowledge